Information Technology Technician I - Lab/Area Microcomputer Support (Temporary)

Los Rios Community College District • Sacramento, CA

8d

About The Position

This is an experienced technician position. Under some supervision, the incumbent performs a variety of technical, operational, and instructional duties supporting computers and technology in a lab or designated area. The technician tracks and manages computer assets, supports faculty, staff, and students with technical issues, and helps maintain lab and college systems. The role also assists students with procedures and learning basic concepts and skills, and consults with faculty and staff on desktop hardware, software, and lab design and operation.

Requirements

• An associate degree in computer sciences or a closely related field, or completion of an equivalent certificate program, and one year of experience directly related to the job duties; OR two years of experience directly related to the job duties; OR a combination of training and/or experience totaling four years that is likely to have provided the required knowledge and abilities.
• Demonstrate an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including students with physical or learning disabilities and differences in learning styles.
• Successfully foster and support an inclusive educational and employment environment.
• Education must be from an accredited institution.
• Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Responsibilities

• Track and manage computer assets.
• Serve as a technical consultant to faculty, staff, and students.
• Assist faculty, staff, and students with hardware, software, and operational problem reporting.
• Troubleshoot, diagnose, and repair hardware and software problems to support continued operation.
• Assist students with appropriate procedures and help instructors support students’ understanding of basic concepts and acquisition of skills.
• Consult with faculty and staff regarding desktop hardware, software, and lab design and operation.
• Install and support hardware and software in a lab or other designated area.
• Maintain system operation in the lab.
• Work with IT Specialists to maintain the integrity of college and lab systems.
• Perform related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree