IT TECH

Tri-City Extrusion Inc•Bristol, TN

13d

About The Position

Information technology specialists work in positions using computer-based information systems. They work with both software applications and computer hardware. Responsibilities include (1) providing network support. This support ranges from network issues to local end user support; including local computer, server, and network device connectivity, and equipment issues. Analyze, test, troubleshoot, and evaluate existing network systems and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruptions. (2) End user and system support; including local computers, server software and configurations, accounts, applications and software. Analyze, test, troubleshoot, and evaluate new and existing software and applications.

Requirements

Interacting with Computers — Using computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information.
Updating and Using Relevant Knowledge
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources
Communicating with Supervisors, Peers, or Subordinates
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events
Processing Information and Analyzing Data
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Documenting/Recording Information
Training and Teaching Others
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Repairing and Maintaining Mechanical Equipment
Understanding of Enterprise level networks – Network communication devices, network communication protocol
Research and investigate of new and existing issues, problems, solutions, and potential projects
Knowledge and basic experience with higher level programming languages.
An understanding of software development.
Database administrative maintenance for Microsoft SQL - implementing new releases, completing maintenance requirement, evaluating server operating systems and hardware configurations

Responsibilities

Administrative Active Directory maintenance ranging from user account creation, group policies changes, general password resets, account status, and Active Directory security audits.
Set and maintain network access permissions. Creation and maintenance of Network share folders.
Monitor and maintain backup activities and offloading of all enterprise data for offsite storage and storage rotation.
Analyze network data to determine network usage, disk space availability, or server function.
Configure and define parameters for installation or testing of local area network (LAN), routers, switches, controllers, multiplexers, or related networking equipment.
Configure security settings or access permissions for groups or individuals.
Configure local area network (LAN) routers or related equipment.
Document network support activities.
Evaluate local area network (LAN) or performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Troubleshoot network or connectivity problems for users or user groups.
Install and configure wireless networking equipment.
Install network software, including security or firewall software
Install new hardware or software systems or components, ensuring integration with existing network systems.
Perform routine maintenance or standard repairs to networking components or equipment.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Provide telephone support related to networking or connectivity issues.
Research hardware or software products to meet technical networking or security needs.
Test repaired items to ensure proper operation.
Train users in procedures related to network applications software or related systems.
Diagnose hardware and software problems, and replace defective components.
Perform routine network startup and shutdown procedures, and maintain control records.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Gather data pertaining to company needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Analyze equipment performance records to determine the need for repair or replacement.
Research new technology, and implement it or recommend its implementation while concentrating on cutting costs.
Work with high level programming languages for custom solutions and in-house need driven projects.
Administrative maintenance for Microsoft SQL Servers and associated databases
Work with vendors for products, services, and warranties.