Information Technology Support Summer 2026 Intern - Milwaukee (CMH Health)

Milliman • Brookfield, WI

1d • Onsite

About The Position

Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add a full-time summer intern to our team. As part of this team, you will have very diverse duties and responsibilities. This position will be located on-site in our Milwaukee office located in Brookfield, Wisconsin from May through August 2026.
Our IT Support Internship Provides You
Challenging IT projects with practical on the job experience
IT audit processing experience
Experience working with Milliman IT professionals
Attendance at professional staff meetings and department meetings
On-the-job mentorship from experienced IT professional
Competitive pay
Prospect of securing a full-time position with Milliman

Requirements

• Candidates must currently be pursuing a bachelor’s or master’s degree
• Available to work full-time (at least 30 hours per week) at our Milwaukee office located in Brookfield, Wisconsin from May to August 2026
• Knowledge in Windows Operating Systems Microsoft Windows 10/11 and Office 365 Suite
• Hands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshooting
• Updating software and windows
• Basic TCP/IP networking
• Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum)
• Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Responsibilities

• Provides Helpdesk support for comprehensive end-user systems. End-user systems include but is not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-user
• Prioritize tickets based on urgency and/or priority with the information given
• Completes thorough research and exhausts all possible resources when investigating an issue
• Physically installs and configures new hardware, software, and systems
• Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawl
• Creates, updates, and reviews documentation. Responsible for contributing to IT knowledge base
• Perform work on-site in the Milliman Milwaukee office

Benefits

• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
• 401(k) Plan – When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
• Paid Time Off (PTO) – Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
• Transportation – Pre-tax savings for eligible transit and parking expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 501-1,000 employees