Information Technology Supervisor 1

State of Ohio • Columbus, OH

2d • Onsite

About The Position

As the IT Infrastructure Supervisor, you will provide strategic oversight and leadership for our Infrastructure unit. This role is responsible for guiding a team of IT specialists, ensuring the integrity of our network topology, maintaining comprehensive security protocols, and directing complex systems design. The ideal candidate is a well-rounded professional who balances strong technical expertise with excellent leadership skills.

Requirements

• 5 1/2 years (66 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; and 3 months exp. in performing project management functions as defined in series purpose.
• Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, PacBase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, Or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, Or RDMS), computer systems analysis & design, & basic data processing concepts; additional 3 1/2 years (42 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; and 3 mos. exp. in performing project management functions as defined in series purpose.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Information Technology
• Network Architecture
• Microsoft/Google Workspace

Nice To Haves

• CrowdStrike
• Qualys
• Chronicle
• Absolute

Responsibilities

• Lead the Infrastructure unit by assigning, prioritizing, and reviewing daily work and long-term objectives.
• Evaluate staff performance, conduct regular team meetings, and foster professional growth.
• Establish, implement, and enforce unit-wide policies, procedures, and documentation standards.
• Analyze user needs, evaluate existing functions, and design complex computer systems.
• Act as a technical sounding board, assisting staff in resolving complex computer/infrastructure problems and answering high-level technical questions.
• Review comprehensive program and system documentation as well as test results to ensure optimal deployment quality.
• Oversee the agency’s network topology and maintenance of internal security applications, including but not limited to Workspace, CrowdStrike, Qualys, Chronicle, and Absolute.
• Assist in defining robust system security frameworks for in-house developed or installed applications.
• Plan, monitor, and execute unit projects and operational activities.
• Formulate and implement unit policies, track progress, provide regular status reports, and respond to changes in project scope.
• Define project resource requirements, develop cost-benefit analyses, create accurate time and cost estimates, and track progress against milestones.
• Meet with stakeholders and gather user requirements to clearly define operational problems, develop comprehensive project plans, and design effective technical solutions.
• Provide technical development insights and documentation standards to the IT Division.
• Facilitate post-project lessons-learned discussions and documentation sessions to drive continuous improvement.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree