Information Technology Supervisor - Geographic Information Systems (GIS)

City of Thousand Oaks•Thousand Oaks, CA

1d•Onsite

About The Position

The City of Thousand Oaks has an exciting opportunity for an Information Technology Supervisor – GIS Services to join our newly established IT Department. We are seeking a collaborative and innovative individual to lead and supervise our enterprise Geographic Information Systems (GIS) operations, spatial analytics, geospatial data services, and GIS modernization initiatives across the organization. This position serves as a key partner to departments throughout the City by providing technical leadership, project oversight, and strategic direction for GIS programs and technologies.

Requirements

Strong knowledge of ESRI technologies, including ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, enterprise geodatabases, dashboards, Story Maps, and field mobility solutions
Knowledge of enterprise architecture principles, systems integration, data governance, and business process improvement methodologies
Experience with enterprise GIS modernization initiatives, parcel management, branch versioning, NG911, geospatial interoperability, and GIS governance practices
Excellent problem-solving, planning, organizational, and project management skills
Strong customer service, communication, stakeholder engagement, and relationship-building abilities
Effective leadership, coaching, mentoring, and staff development skills
Commitment to innovation, collaboration, continuous improvement, and service excellence
A valid Class C California driver's license is required
Bachelor’s degree from an accredited college or university with major coursework in Geographic Information Systems (GIS), Geography, Geospatial Science, Information Systems, Computer Science, Engineering, Urban Planning, Public Administration, or a related field
Five (5) years of progressively responsible professional experience related to enterprise GIS services, geospatial technologies, GIS analytics, spatial data management, enterprise mapping services, operational modernization initiatives, or related technology and operational functions, including one (1) year of lead or supervisory responsibility.

Responsibilities

Supervise, mentor, train, and evaluate GIS analysts, specialists, technicians, and related technical staff
Lead enterprise GIS initiatives involving ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, enterprise geodatabases, and web GIS technologies
Plan, coordinate, implement, and oversee GIS modernization projects, operational improvements, and enterprise geospatial programs
Support GIS governance, data standards, intake processes, and prioritization of enterprise GIS requests and initiatives
Serve as a strategic partner in enterprise architecture, data governance, organizational change management, business process improvement, and the City’s Information Technology Strategic Plan (ITSP) initiatives
Oversee enterprise mapping services, spatial analytics, dashboards, reporting tools, and geospatial data management activities
Coordinate cross-departmental GIS projects, stakeholder engagement efforts, vendor relationships, and consultant services
Support NG911 GIS Data initiatives, parcel management programs, branch versioning environments, field mobility solutions, and public-facing GIS applications
Monitor GIS service delivery, project performance, resource allocation, risks, and operational priorities
Assist with budgeting, technology procurement, contract administration, ESRI licensing, and enterprise agreements
Research emerging GIS technologies and recommend innovative solutions that advance organizational goals