Information Technology - Skokie Student Employee, # 2017

Oakton College • Skokie, IL

3d • Onsite

About The Position

The Information Technology Student Employee provides technology support across Oakton College’s Skokie campus, assisting employees and students with technology troubleshooting. Work assignments may include computer labs, media services, the information desk and telephone reception, and other IT projects as needed. Students provide technical assistance to users of the college’s technology resources and in-person support across campus.

The position is scheduled for one of three weekday shifts: 8 a.m.–12 p.m., 12 p.m.–5 p.m., or 5 p.m.–10 p.m., Monday through Friday. Schedules may fluctuate based on accepted assignments; students are expected to follow their established schedule with minimal adjustments. The role rarely allows time for homework. Employment is expected to begin in late November 2026 and continue through the Spring 2027 semester, with the possibility of renewal.

Requirements

• Be currently enrolled at Oakton College in at least 6 credit hours during the Fall and Spring semesters.
• For summer employment, take at least 1 credit class during the summer or continue registration into the following Fall semester.
• Have an overall GPA of 2.0 or higher and be in good standing at Oakton College.
• Be friendly, flexible, organized, courteous, and punctual.

Nice To Haves

• Completion of entry-level computer courses.
• Knowledge of mainstream applications such as Microsoft Office and GSuite.
• Basic knowledge of computer hardware.
• Basic knowledge of current operating systems and browsers.
• Customer service experience.
• Knowledge of audio/visual setups.
• Organizational and communication skills.
• Video-conferencing skills.

Responsibilities

• Perform basic software and hardware troubleshooting.
• Assist patrons at service counters and answer calls.
• Take messages and service requests.
• Provide technical assistance to users of Oakton College’s technology resources.
• Provide in-person technology support across campus.
• Follow the college’s policies on equity, wellness, and safety.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed