Information Technology Specialist
About The Position
The Information Technology Specialist position is in the Florida Regional Center (FRC), a forward-deployed unit of the Bureau of Western Hemisphere Affairs within the U.S. Department of State. The unit provides administrative and technical expertise and assistance to Bureau of Western Hemisphere Affairs posts. The specialist secures, administers, and provides incident response and support for FRC IT systems, networks, and services. The role plans, manages, and coordinates IT project implementation, leads implementation teams, identifies customer requirements, assigns work to sub-organizations, and coordinates IT staff with customer organizations. The specialist also serves as FRC’s Unit Security Officer under the Bureau Security Officer, supports operation and maintenance of several networks, and develops and maintains cybersecurity plans and strategy in alignment with business requirements, processes, and regulatory compliance. This is a federal position requiring U.S. citizenship and the ability to obtain and maintain a Top Secret security clearance. The incumbent is subject to random drug testing. Education requirements do not apply. Situational telework may be permitted for eligible employees with supervisory approval.
Requirements
- U.S. citizenship is required.
- Must be able to obtain and maintain a Top Secret security clearance.
- The incumbent is subject to random drug testing.
- Applicants must meet applicable time-in-grade and time-after-competitive-appointment requirements by the announcement closing date. Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade requirements.
- For GS-13 applicants: IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
- For GS-13 applicants: At least one year of specialized experience equivalent to the GS-12 level in the Federal service.
- Specialized experience managing IT projects from identifying customer requirements and developing plans through final delivery.
- Specialized experience leading cross-functional teams of IT staff and customer representatives through project implementation.
- Specialized experience administering remote computing platforms, such as virtual desktop, remote access, or mobile computing systems.
- Qualifying IT-related experience may be paid or unpaid and may include completion of specific, intensive training, such as IT certification.
- Education cannot substitute for the specialized experience requirement for the GS-13 position.
Responsibilities
- Plan, manage, and coordinate project implementation, and lead implementation teams.
- Identify customers’ IT requirements, assign activities to sub-organizations, and bring IT staff and customer organizations together during implementation.
- Serve as the Unit Security Officer for the Florida Regional Center, working under the WHA/EX Bureau Security Officer to support the executive director’s security program.
- Support the Customer Engagement Office in operating and maintaining the OpenNet, NEN, ClassNet, and Wi-Fi networks.
- Develop, modify, and maintain the FRC’s cybersecurity plans and strategy, keeping them aligned with changing business requirements, processes, and regulatory compliance.
- Secure, administer, and provide incident response and support for FRC IT systems, networks, and services.
Benefits
- Federal employees and their families have access to a comprehensive range of benefits; specific benefits depend on eligibility and the position type.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
