Information Technology Specialist (Network)

Military Treatment Facilities under DHA•Fort Bragg, NC

1d•Onsite

About The Position

Serves as an Information Technology Specialist responsible for planning, implementing, securing, and maintaining network services and activities. The position focuses on Military Treatment Facility LAN, WAN, and WLAN services within Womack Army Medical Center, Directorate of Resource Management, Logistics, Fort Bragg, North Carolina. This is a Direct Hire Solicitation. The incumbent executes procedures and coordinates corrective actions to optimize network performance; plans remote application installation and upgrades; analyzes equipment and software reliability and utilization; documents and tracks configuration changes; uses remote management tools to maintain configuration and system files; evaluates network devices and remote access systems; and coordinates configuration management plans for complex LANs and WANs. The role is mission essential. The incumbent may be required to work overtime or outside normal duty hours, including evenings, weekends, and holidays, and must respond to call-back and emergency-duty requirements. A seasonal influenza vaccination is mandatory, and employees assigned to a medical treatment facility must be screened for applicable immunizations or pre-existing immunity based on occupational risk. The position requires lifting up to 40 pounds without assistance.

Requirements

U.S. citizenship is required.
Meet the qualification requirements through one year of specialized experience, qualifying graduate education, or a combination of graduate education and experience.
Specialized experience includes evaluating and resolving user problems related to computer, network, and communication services and/or potential systems administration or compliance issues, and developing modifications to parts of a system that required significant revisions.
IT-related experience must demonstrate attention to detail, customer service, oral communication, and problem-solving competencies.
Provide transcripts if qualifying based on education.
Complete required background investigation and suitability or fitness determination.
Meet the mandatory seasonal influenza vaccination requirement and applicable medical-facility immunization screening requirements.
Complete a one-year probationary period if required.
Be able to lift up to 40 pounds without assistance.
Meet call-back and emergency-duty requirements and report or remain at work during severe weather or other emergency situations.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
Provide proof of U.S. citizenship and use direct deposit for pay.

Nice To Haves

CompTIA Security Plus certification.

Responsibilities

Execute procedures and coordinate corrective action to optimize network performance.
Implement plans and procedures for remote installation of applications and upgrades using software distribution methods.
Analyze equipment and software reliability and utilization reports to identify problem areas and establish end-to-end system performance levels.
Document and track changes to configuration, protocol, and user/system files.
Use remote management software tools to maintain and update configuration, protocol, and user/system files.
Evaluate the performance of network devices, including servers, workstations, peripheral devices, and remote access systems.
Coordinate the development and implementation of configuration management plans for complex LANs and WANs.