Information Technology Senior Consultant 5-BP-460
About The Position
We are seeking an experienced Information Technology Senior Consultant to provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for IT systems. This role involves day-to-day operations, monitoring, and problem resolution for various IT infrastructure components. The consultant will be responsible for configuring and managing Linux and potentially Windows operating systems, including software installation, patching for security compliance, and network component configuration. Additionally, the role supports system design, mission architecture, and hardware maintenance. Key responsibilities include patching and updating Linux distributions, managing user accounts and permissions, working with STIGs to address security vulnerabilities, renewing server certificates, and utilizing automation tools like ANSIBLE for streamlined updates. Documentation of problems and solutions in Confluence is also a critical part of this role.
Requirements
- Active TS/SCI w/ Full Scope Polygraph security clearance (U.S. Citizenship required)
- Senior level Linux Systems Administration experience
- Experience with VMWARE, vSphere, VCF (VMware Cloud Foundations)
- Server and Hardware maintenance
- Knowledge of patching & updating Linux distributions regarding security findings.
- Renew Linux server certificates & applying updates to TLS security versions.
- IAT II certification
Nice To Haves
- Associates degree with fifteen (15) years of relevant experience or bachelor’s degree with twelve (12) years of relevant experience.
- High school diploma with twenty (20) years of relevant experience
Responsibilities
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring & problem resolution for all the client/server/storage/network devices, etc.
- Configure and manage Linux, and possibly Windows operating systems, installs/loads operating system software and patches to maintain security compliance, troubleshoot, maintain integrity of and configure network components, along with implementing operating system enhancements to improve reliability & performance.
- Support the design of systems, mission architecture, and associated hardware.
- Patching and updating Linux distributions regarding security findings.
- Adding / Removing users and setting permissions to meet certain user privileges.
- Working with STIGs and fixing/updating vulnerabilities with STE/STN findings.
- Renew Linux server certificates and applying updates to TLS security versions.
- Working with automation software such as ANSIBLE to streamline updates and patching.
- Updating documentation such as SOPs with problems and solutions for the team’s knowledge base on Confluence.
Benefits
- Medical, dental, and vision insurance
- Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
- 401(k) plan with company match
- Generous PTO, paid holidays, parental leave, and more
- Access to wellness programs and mental health support
- Opportunities for growth, including tuition reimbursement
- Flexible work arrangements, including remote work options
- Flexible Spending Accounts (FSAs)
- Employee referral programs
- Bonus opportunities
- Technology allowance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
