Information Technology Professional

McDonell Area Catholic Schools•Chippewa Falls, WI

1d•Onsite

About The Position

McDonell Area Catholic Schools (MACS) is hiring an on-site IT professional to support technology across its PreK–12 school system in Chippewa Falls. The role supports approximately 190 staff and hundreds of students using Windows, Apple, Chromebook, and iOS devices. The title and scope may be shaped around the candidate’s experience, ranging from hands-on technical support to a director-level role focused on IT strategy and infrastructure. The position works with MACS’s on-site IT team and a regional managed services partner. It involves keeping classrooms and offices operational, supporting users and devices, and potentially taking ownership of network infrastructure, security, planning, budgets, and vendor relationships. The successful candidate must respect and support MACS’s Catholic mission; being Catholic is not required.

Requirements

At least two years of hands-on IT support experience, or an associate degree plus relevant work experience.
Ability to troubleshoot Windows, Apple, and Chromebook devices.
Clear, patient communication with nontechnical users.
Good judgment in handling student and staff data.
Respect for and willingness to support the Catholic mission.
Clean background check, required for all school employees.

Nice To Haves

CompTIA A+, Network+, Security+, or similar certifications.
Experience with Google Admin Console, Jamf Pro, or other device management tools.
Experience with firewalls, web filtering, and backups.
K-12 or nonprofit IT experience.
For a director-level role: five or more years in IT, including leadership of systems, projects, or people.
For a director-level role: a bachelor's degree in IT, computer science, or a related field, or equivalent experience.
For a director-level role: experience designing and managing networks across multiple sites.
For a director-level role: cybersecurity planning, incident response, and disaster recovery experience.
For a director-level role: technology budgeting, E-Rate, and vendor management experience.

Responsibilities

Respond to help desk tickets and visit school buildings to resolve hardware, software, and network issues in person.
Image, deploy, and retire Windows, macOS, ChromeOS, and iOS devices.
Manage accounts and devices using Google Admin Console and Jamf Pro.
Maintain classroom technology, including projectors, interactive displays, audiovisual equipment, and printers.
Track inventory, licensing, and repair history.
Help teachers and staff use technology effectively through patient, clear instruction.
Depending on experience, oversee networks, firewalls, web filtering, backups, and security across campuses.
Protect student and staff data and maintain compliance with FERPA, CIPA, and E-Rate requirements.
Depending on experience, develop a technology plan, device refresh cycle, and budget.
Create documentation, procedures, and disaster recovery plans.
Select and manage vendors and recommend tools that support teaching.
For a director-level scope, advise the President and system leadership team.