Information Technology Manager

Daimler Truck North America•Portland, OR

2d•Hybrid

About The Position

The IT Group Functions, Sales & Marketing, and CX department is actively transforming the organization by implementing the IT strategy, “Building the Intelligent Company” and leading DTNA’s digital transformation efforts. DTNA IT is driving activities in products, services, processes, and people, all while facilitating data driven decision making and driving business optimization as well as innovation through successful implementation. The HR, Legal & Corporate Communications Manager is responsible for the vision, leadership, and execution of DTNA’s digitalization strategy including applications, infrastructure and end user services that impact the HR, Legal, and Corporate Communication departments and their users. In collaboration with key business stakeholders, including DT Global counterparts, they are responsible for future digital strategy, process improvements, system landscape, as well as management of their project portfolio. The ideal candidate will also have an established history of setting an example of building a safe and accepting environment and continue to build and champion an inclusive culture. The ideal candidate is also a confident leader, while not afraid to take risks, and will have the ability to influence at every level, while serving as a change agent throughout the organization.

Requirements

Bachelor’s degree in Information Technology, Business Administration, or related discipline, with 8 years of related experience required
At least 2 years of group leader or supervisory experience required, preferably a digital team
Good understanding of agile software development methodology
Demonstrated effective leadership of enterprise software management and leading an IT organization in a complex business environment
Experience working within a global enterprise preferred, including different time zones
Excellent written and oral communication skills with the ability to present business and technical subject matter to a variety of stakeholders (storytelling)
An attached resume is required.

Nice To Haves

Prior experience in handling medium/large scale IT project implementation
Workday and/ or Project Management Certification
Prior experience delivering enterprise solutions

Responsibilities

In collaboration with key stakeholders (local and global), develop a clear and compelling digital strategy while driving to execution.
Collaborate with Executive Management and business stakeholders to identify, recommend, develop, implement, and support cost-effective, yet innovative and world-class IT solutions for DTNA that strengthen our market position, user experience and overall service delivery.
Define annual plans, projects, delivery schedules, and report progress to business partners and IT management, including oversight of existing systems
Validate that HR and Legal system implementations and enhancements are compliant with Daimler Truck global data model and maintenance guidelines, as well as with global and local data privacy regulations
Acquire, maintain, and expand knowledge of relevant product offerings, current support policies and methods of support delivery on company systems, software or hardware.
Communicate business requirements and associate these with projects and daily operations of various IT teams.
Present technologies and strategic direction to various stakeholders including external customers, as required.
Define, develop and communicate user/ technical service policies and documentation for products supported by the Infrastructure and Application support groups.
Partners with business and technology leaders to identify, prioritize, and implement AI-enabled solutions that deliver measurable business value.
Champions the AI transformation by fostering innovation, identifying high-value use cases, enhancing AI literacy, and embedding AI capabilities into business processes.
Drives operational excellence through CI methodologies, process optimization and Lean principles to increase efficiency, quality, and customer satisfaction.
Manage outsourced IT services with supplier relations for services including infrastructure, applications, hardware, software and other related services.
Participate and contribute to IT strategic initiatives driven from the Leadership team of DTNA and DT Global IT
Support team development and empowerment in an inclusive and safe environment.
Provides coaching, direction and leadership to employees in order to achieve department, company and customer results.
Fosters an inclusive team environment by promoting DTNA values and Culture and Belonging company initiatives.
Work closely with Our People Team to attract and retain top talent, and to build digital capabilities across the team for long-term future success