Information Technology Manager

Virginia Family Dentistry•Midlothian, VA

6h•Onsite

About The Position

Virginia Family Dentistry is seeking an experienced full-time IT Manager to oversee all IT functions within the practice. This role involves providing high-level technical consultation to doctors, managers, and employees, with a clear path to the Director role within approximately one year. The ideal candidate will possess senior engineer-level IT knowledge and hands-on experience in troubleshooting and resolving IT issues. A team-player attitude, efficient time management, and excellent communication skills are essential. This position requires the ability to design and implement information systems to support the enterprise infrastructure, ensuring optimal system performance and supporting the development of new technologies. The IT Manager will lead projects and teammates, report directly to the executive management team, and develop best practices for technical service delivery.

Requirements

Senior engineer level IT knowledge and hands-on experience troubleshooting and resolving IT and computer issues.
Team-player (willing to work hands-on with the rest of the team)
Efficient time management
Excellent communication skills
Ability to design and implement information systems to support the enterprise infrastructure.
Microsoft: AD, GPO, DNS, DHCP, IIS, Terminal Services, PowerShell, SQL
Windows 11 clients and Windows Servers
Advanced network security/routing/switching
SAN, NAS
SSL Protocol/Certificates
Licensing management
VMware: ESXi, vCenter, vSphere
Patch management
SPAM filters and Web filters
Email encryption
Veeam backups and replication software - Datto Backups
Proven experience as IT director, manager, or similar role
Experience in analysis, implementation and evaluation of IT systems and their specifications
Sound understanding of computer systems (hardware/software), networks etc.
Experience in controlling information technology budget
Excellent organizational and leadership skills
Outstanding communication abilities
BS/BA in Business Administration, Information Systems, Computer Science or related field required
Minimum of 5 years management experience supervising the operations and staff of an IT department

Nice To Haves

Experience with Carestack and Dentrix dental software a plus

Responsibilities

Develop and implement IT strategies that support organizational objectives, including technology roadmaps, digital transformation initiatives, and emerging technology adoption.
Oversee day-to-day IT operations, ensuring systems, networks, and applications function reliably and efficiently.
Manage IT staff, including hiring, training, mentoring, and performance evaluation to foster a collaborative and productive environment.
Maintain and upgrade hardware, software, networking systems, and cloud services, ensuring optimal performance and scalability.
Ensure data security, network protection, and compliance with relevant laws and regulations, including disaster recovery and business continuity planning.
Oversee IT budgets, negotiate with vendors, and manage contracts to ensure cost-effective technology solutions.
Lead IT projects, including system implementations, upgrades, and integrations, ensuring alignment with business priorities.
Work closely with executives, Doctors, Managers and external partners to identify technology needs and optimize IT solutions.
Keep Abreast of changing Technologies
Help Desk
IT Related Supply Orders
Keep the company up and running.
Train IT Staff on new software and technology
Ensure IT Staff receives the proper training and equipment to do their jobs
Monitor equipment for failure
Monitor logs for intrusion attempts
Install and maintain hardware and software to ensure compliance and PHI safety.
Educate Employees on good computer compliance hygiene and safety.