Information Technology Manager

ACM Chemistries, Inc.•Norcross, GA

4d•Onsite

About The Position

The Information Technology Manager is accountable for the execution, coordination, and oversight of the Company's information technology systems, infrastructure, and programs. This position ensures effective operation, security, and continuous improvement of technology resources that support business objectives and operational efficiency. The IT Manager will maintain the Company's IT infrastructure, business systems, technology resources, ensuring reliable, secure, and efficient operations. They will oversee network and data security, disaster recovery planning, and data backup processes, in addition to focusing on business continuity initiatives to protect ACM systems and information assets. This includes leading IT projects such as system upgrades, migrations, implementations, and outage response efforts, as well as collaborating with departments to identify and implement technology solutions which improve productivity, efficiency, and business performance. The IT Manager will also build, maintain, and manage relationships with vendors, including service providers, contractors, and technology vendors. This includes tracking hardware and software inventories, software licensing compliance, and technology asset lifecycle management. The IT Manager will provide user support and ongoing education by providing technical guidance and support to end users, developing technology training programs, managing the IT budget, and ensuring technology resources effectively support organizational goals.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Minimum of three (3) years of Information Technology management experience
Experience supporting Microsoft-based environments, networking infrastructure, cloud technologies, cybersecurity, and enterprise business systems
Experience managing technology projects, including ERP and CRM implementations, integrations, or migrations
Experience implementing, supporting, and optimizing business technology solutions
Strong problem-solving, decision-making, project management skills with the ability to balance strategic planning and day-to-day operational execution
Excellent communication, technical writing, and interpersonal skills
Strong organizational, logistics planning, and coordination abilities
Ability to manage multiple priorities, meet deadlines, and achieve business objectives in a service-oriented environment
Ability to stand and/or walk for extended periods of time
Ability to lift up to 50 pounds without assistance
Non-smoker / Non-vaper

Nice To Haves

Project Management: PMP, CompTIA Project+, ITIL
Infrastructure & Networking: CompTIA Network+, CompTIA Security+
Security: CISSP, CISM, CASP+

Responsibilities

Execution, coordination, and oversight of the Company's information technology systems, infrastructure, and programs.
Ensuring effective operation, security, and continuous improvement of technology resources.
Maintaining the Company's IT infrastructure, business systems, and technology resources.
Overseeing network and data security, disaster recovery planning, and data backup processes.
Focusing on business continuity initiatives to protect ACM systems and information assets.
Leading IT projects such as system upgrades, migrations, implementations, and outage response efforts.
Collaborating with departments to identify and implement technology solutions.
Building, maintaining, and managing relationships with vendors.
Tracking hardware and software inventories, software licensing compliance, and technology asset lifecycle management.
Providing user support and ongoing education.
Developing technology training programs.
Managing the IT budget.