Information Technology Manager 1 - PN 20064754

Ohio Department of Administrative Services•Columbus, OH

About The Position

This is a flexible hour position, requiring 24-hour on-call availability. Under the direction of the Chief Information Officer, the Information Technology Manager 1 is responsible for supervising computer personnel involved in the design, implementation, and maintenance of computer networks. The role holds overall responsibility for four sections of information technology professionals: Network, Server, Desktop Support, and Operations. Key aspects include high-level project management, directing and overseeing team activities in network support, monitoring, and maintenance. The manager will also participate in long-range planning for IT equipment, coordinate system upgrades, evaluate hardware/software solutions, and oversee contract staff. This position focuses on providing operational support for platforms and applications used by the Ohio Industrial Commission, and is not responsible for software development.

Requirements

Thorough knowledge of computer network, hardware, software, operating systems & procedures
8 1/2 years (102 months) experience commensurate with job duties to be performed & knowledges & skills required
18 months experience in performing project management functions
Alternatively, completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 6 1/2 years (78 months) experience commensurate with job duties and required knowledges & skills; 18 months experience in performing project management functions
Alternatively, 12 months experience as Information Technology Supervisor 3, 64119, or equivalent
Job Skills: Information Technology
Technical Skills: Application Design, Information Technology, Software Development/Implementation
Professional Skills: Decision Making, Problem Solving, Strategic Thinking

Responsibilities

Supervises computer personnel engaged in design, implementation & maintenance of computer networks
Has overall responsibility for four sections of information technology professionals (Network, Server, Desktop Support & Operations)
Provides high level project management
Directs & oversees activities of each team in network support/response services, monitoring, & maintenance
Monitors section activities
Participates in long-range planning for designing, purchasing, & installing information technology equipment
Plans, coordinates, & performs systems upgrades with other IT groups, vendors & inter-agency departments
Evaluates cost & feasibility of hardware, software and/or vendor provided solutions
Oversees activities & provides supervision to contract staff
Reviews policies, procedures, & documentation relative to network systems functionality
Monitors work in progress
Orients & trains new staff, and/or recommends training seminars/classes
Prepares budget
Works with other managers to ensure standardization of policies, procedures, & quality of services enterprise-wide
Confers with users, vendors & other section/department managers to exchange information, resolves difficult or technical problems, and/or coordinates operations
Attends management-level meetings & provides expert advice to higher level management personnel
Researches & refers to technical manuals for problem resolution & guidance
Attends meetings to discuss projects & to participate in the development/revision of applications & their associated impact on network performance/operation
Acts as liaison to OIT, IT, & other departments for linking & sharing of computer & communications equipment
Attends industry standard seminars & conferences
Provides operational support for the platforms and applications used by the Ohio Industrial Commission