Information Technology Manager 1 (PN 20035350)

State of Ohio • Columbus, OH

1d

About The Position

Accepting applications for an Information Technology Manager 1 Who Are We? The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life. Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership Respect What does an Information Technology Manager 1 do? Leads project management activities for complex IT initiatives, with a focus on business process analysis to define effective solutions aligned with system capabilities and constraints. Defines and leads business process analysis practices, quality standards, and performance metrics. Determines and evaluates risks that may affect projects and identifies dependencies and enterprise impacts. Defines and oversees activities to thoroughly analyze and document business processes and business and technical, functional and non-functional requirements for IT solutions. Establishes expectations for the development of clear, testable acceptance criteria by Business Process Analyst staff and ensures they are incorporated into downstream testing activities performed by quality assurance teams. Establishes and promotes best practices for business process analysis, including process documentation, procedures, templates, training, and knowledge sharing. Collaborates with ITS management, business units, and stakeholders to support effective planning, analysis, and delivery of solutions. Partners with business stakeholders to understand operational needs, support intake and shaping of new work, and ensure alignment between business priorities and IT delivery efforts. Manages requirements traceability throughout the development lifecycle to ensure business needs are fully addressed. Supervises, directs, and oversees Business Process Analyst staff (e.g., interviews and hires staff, completes performance evaluations, ensures training and work direction, recommends commendation and discipline). Confers & meets with users, vendors &/or other section managers in order to exchange information, resolve difficult or technical problems &/or to coordinate operations. Attends management-level meetings & provides expert advice to higher-level management personnel. Works with other divisions & offices on enterprise project & initiative tracking. Attends meetings, conferences, training sessions &/or works-shops on related topics. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website !

Requirements

• 8 1/2 years (102 months') experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 18 months' experience in performing project management functions as defined in series purpose.
• Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following\: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND additional 6 1/2 years (78 months') exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 18 months' experience in performing project management functions as defined in series purpose.
• 12 months' experience as Information Technology Supervisor 3, 64119, or equivalent.
• In offices of statewide information technology policy & planning, positions require completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following\: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND 3 years' experience in utilizing word processing software AND 3 years' experience in utilizing internet browser(s) for research AND 54 months' experience which included the following\: knowledge of information technology architecture components, developing information technology strategic plans, preparing & making presentations/public speaking, writing information technology related policy & procedures, preparing & monitoring budget, providing cost & resources estimates, & contract management AND 2 years' experience in utilizing e-mail system AND 18 months' experience in project management or lead role on information technology project AND 12 months' experience in utilizing spreadsheet software AND 12 months' experience as Information Technology Supervisor 3, 64119, or equivalent.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Information Technology, Cloud Computing, Database Administration, Cybersecurity, Network Administration, Critical Thinking, Confidentiality, Continuous Improvement, Adaptability, Analyzation

Responsibilities

• Leads project management activities for complex IT initiatives, with a focus on business process analysis to define effective solutions aligned with system capabilities and constraints.
• Defines and leads business process analysis practices, quality standards, and performance metrics.
• Determines and evaluates risks that may affect projects and identifies dependencies and enterprise impacts.
• Defines and oversees activities to thoroughly analyze and document business processes and business and technical, functional and non-functional requirements for IT solutions.
• Establishes expectations for the development of clear, testable acceptance criteria by Business Process Analyst staff and ensures they are incorporated into downstream testing activities performed by quality assurance teams.
• Establishes and promotes best practices for business process analysis, including process documentation, procedures, templates, training, and knowledge sharing.
• Collaborates with ITS management, business units, and stakeholders to support effective planning, analysis, and delivery of solutions.
• Partners with business stakeholders to understand operational needs, support intake and shaping of new work, and ensure alignment between business priorities and IT delivery efforts.
• Manages requirements traceability throughout the development lifecycle to ensure business needs are fully addressed.
• Supervises, directs, and oversees Business Process Analyst staff (e.g., interviews and hires staff, completes performance evaluations, ensures training and work direction, recommends commendation and discipline).
• Confers & meets with users, vendors &/or other section managers in order to exchange information, resolve difficult or technical problems &/or to coordinate operations.
• Attends management-level meetings & provides expert advice to higher-level management personnel.
• Works with other divisions & offices on enterprise project & initiative tracking.
• Attends meetings, conferences, training sessions &/or works-shops on related topics.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees