Information Technology Manager

Bernalillo County•Albuquerque, NM

18h•Onsite

About The Position

The Information Technology Manager provides strategic leadership and operational oversight for the County’s technology ecosystem. This role is accountable for aligning IT initiatives with organizational goals, driving digital transformation, and ensuring secure, scalable, and innovative technology solutions. The manager leads multidisciplinary teams across application development, business applications, enterprise resource planning (ERP) systems, network and cloud infrastructure, database administration, cybersecurity, customer solutions and services, and emerging technologies. Supervises staff through hiring, training, performance assessment, coaching, discipline, and termination actions. The Information Technology Manager provides strategic and tactical IT planning, oversight, and implementation for the Assessor’s Office. This position designs and modifies IT systems to address complex, resource-constrained problems; manages CAMA (Computer-Assisted Mass Appraisal) and GIS (Geographic Information System) integration; and oversees all related applications and technical personnel. The manager ensures systems meet department needs and aligns with County standards.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field.
Nine (9) years of work experience in general operations, services, concepts, terms, and activities common to a comprehensive, state-of-the-art information systems program.
Two (2) years in a managerial role.

Responsibilities

Provide technical oversight of staff using project plans and supervision; assign, monitor, and evaluate project activities; test database systems for quality and performance.
Monitor and maintain documentation and procedural standards for IT systems; develop and enforce data management procedures.
Manage and revise systems as needed; oversee the database environment to ensure high availability; implement and test database structures and tools.
Manage GIS integration with the CAMA system to support appraisal and business operations.
Coordinate GIS and CAMA mapping integration for accurate and timely public data delivery.
Maintain direct involvement in daily operations to ensure effective CAMA and related system support.
Initiate, review, and recommend IT projects to improve operations.
Meet with vendors to identify service needs; lead or participate in the design, development, and delivery of IT products; assist in vendor negotiations.
Monitor vendor performance to ensure compliance with County and department standards; define project scope with stakeholders; manage project resources, testing, and quality assurance.
Coordinate department IT needs with the County IT division.
Establish and manage staff training programs in technical areas.
Maintain IT security standards and support the development of internal specifications.
Prepare reports, correspondence, and documentation; participate in meetings, committees, and training activities.
Maintain confidentiality of sensitive records and decisions.