Information Technology (IT) Intern
About The Position
This is your opportunity to be part of Global Cellulose Fibers, a global leader in absorbent fiber products. At GCF, we are looking for people to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting all our teammates. We want you to excel in your career. GCF's IT organization, based in Memphis, Tennessee, has team members working around the United States and across the globe. Operating in a globally competitive economy demands that IT remain flexible and adaptable to change. As an IT Intern at GCF, there are two roles where a candidate may align and ultimately be hired for an opportunity. Each role provides a unique experience to learn, grow and develop as an IT professional. The roles are Business Analyst and Systems Analyst. A candidate will align based upon the following role descriptions: Business Analysts work to align processes and technologies to enhance business strategies. This role is responsible for requirements gathering and clarification stage of a project, along with the testing, change management and deployment of IT solutions and service projects. Improving business processes, project management and business analysis skills are keys to success. IT tools are in place and utilized to enhance internal efficiencies and external customer interactions. Systems Analysts are found in a wide range of sustain and support service departments covering areas like Hardware and Software Support, and other key service areas in support of GCF’s global infrastructure.
Requirements
- Working towards a Bachelor’s Degree in the following fields of study; Business/Computer/Management Information Systems; Computer – Science/Engineering/Technology; Engineering – Software/Computer/Electrical; Logistics; Supply Chain
- Minimum 3.0 GPA
Nice To Haves
- Well-rounded IT background and technical knowledge
- Project management
- Business analysis and requirements definition / documentation
- Business case development
- Process mapping, improvement and implementation
- Change management
- Issue and risk management
- Excellent communication skills
- Specialized IT skills are a plus (e.g. Business Intelligence analysis, database reporting)
- Hardware, Software, and Configuration support of Workstations, Mobile / Peripheral Devices, Printers, and Servers
- Network support and configuration: RF, APs, WiFi, TCP/IP, switches, cabling, troubleshooting
- Knowledge of Microsoft Operating System administration
- Knowledge of Microsoft products: Active Directory, Office, Outlook, Azure
- Knowledge of Security systems: Anti-virus, zero trust administration, remote connectivity
- Project Management
- Inventory management
- Process improvement and development
- Networking for cross-platform environments
- Other technologies: email, SAP, Windows, Unix, web portals, etc.
Responsibilities
- Requirements gathering and clarification stage of a project, along with the testing, change management and deployment of IT solutions and service projects.
- Hardware, Software, and Configuration support of Workstations, Mobile / Peripheral Devices, Printers, and Servers
- Network support and configuration: RF, APs, WiFi, TCP/IP, switches, cabling, troubleshooting
- Microsoft Operating System administration
- Microsoft products: Active Directory, Office, Outlook, Azure
- Security systems: Anti-virus, zero trust administration, remote connectivity
- Project Management
- Inventory management
- Process improvement and development
- Networking for cross-platform environments
- Other technologies: email, SAP, Windows, Unix, web portals, etc.
Benefits
- competitive salary paid bi-weekly
- paid holidays for interns
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What This Job Offers
Job Type
Full-time
Career Level
Intern
