Information Technology (IT) Co-op - Spring 2027

DeBra-Kuempel•Cincinnati, OH

1d•Onsite

About The Position

DeBra-Kuempel is seeking to fill a n IT Support Specialist Co-Op position. This role supports the organization's technology infrastructure by providing end-user technical support, maintaining hardware and software systems, and assisting with network and security administration. This role works closely with the IT team to support daily operations, troubleshoot technical issues, and ensure compliance with company IT standards while gaining hands-on experience in information technology.

Requirements

Enrolled in a college or university program for Information Technology or a related program
Experience with the following technologies: Microsoft Windows 10 & 11 Operating Systems Support, Microsoft Office 365, Microsoft Active Directory, DNS/DHCP, TCP/IP, iPhone, iPad, and Android Support
Possess exceptional customer service skills, patience, well organized, and a good communicator.
Expertise in computer software, hardware maintenance, and technical support.
Experience with repairing, diagnosing, and upgrading PC hardware and basic network troubleshooting.
Self-motivated with a high attention to detail.
Demonstrate strong interpersonal skills and the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines.

Responsibilities

Implement and manage network security as established by EMCOR policy.
Assist in computer, software, printer, & mobile device inventory, setup, and maintenance
Provide antivirus and patch management and monitoring for computer operating systems.
Provide basic Active Directory Users & Computers Support
Provide end user help desk support.
Work onsite to perform IT projects and upgrades.
Ensure compliance with EMCOR IT SOPs
Perform other duties as assigned by Manager of IT