Information Technology Internship
Bonvenu Bank•Bossier City, LA
About The Position
Information Technology is an integral tool in banking that oversees network infrastructure, servers, and server-based applications while managing user accounts and permissions in operating systems.
Responsibilities
- Provides Helpdesk support by telephone, email or any other source.
- Provides support for end user hardware including but not limited to workstations, laptops, mobile devices, printers, and scanners, and VoIP phone system including configuration, installation, troubleshooting and repair.
- Provides support for bank approved software or web-based applications including installation, configuration, troubleshooting and repair.
- Documents all requests for work in IT ticketing system.
- Develops and maintains inventory of laptops and workstations and peripheral devices associated with them.
- Adds, removes and maintains workstation/laptop equipment in active directory, antivirus, and software updates systems.
- Assigns and maintains the network IP addresses.
- Provides password resets, changes, and unlock assistance with all applications managed by the IT Department.
- Performs other duties as required
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
