Information Technology Intern: Spring 2027

J Benton Construction • Christiansted, St. Croix

2d

About The Position

The Information Technology Intern will support the IT Department and Jobsite Operations teams by providing hands-on technical support to users across J. Benton Construction. This role will function as a Helpdesk Technician while gaining exposure to IT operations in a fast-paced construction environment.

Requirements

• Rising Junior or Senior pursuing a degree in Computer Information Systems, Information Technology, Computing Systems, Computer Systems Analysis, or a related field.
• Previous work experience required; prior IT experience preferred.
• Proficiency with Windows and Microsoft Office Suite.
• Basic knowledge of computer hardware, IT infrastructure, and networking concepts.
• Familiarity with Active Directory and IT ticketing systems preferred.
• Commitment to confidentiality and IT security best practices.

Nice To Haves

• Strong written and verbal communication skills.
• Excellent customer service, initiative, and problem-solving abilities.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and as part of a team.
• Willingness to travel to office and jobsite locations as needed.

Responsibilities

• Serve as a Helpdesk Technician, supporting users with technical issues and IT requests.
• Manage approximately 5–10% of weekly IT tickets, with appropriate escalation as needed.
• Provide responsive, professional customer service and technical support.
• Troubleshoot basic hardware, software, and connectivity issues.
• Assist with hardware/software setup, maintenance, and Autopilot device provisioning.
• Visit office and jobsite locations to provide IT support and gain field experience.
• Assist with IT equipment inventory across USVI locations.
• Document issues and resolutions and support IT security and operational processes.
• Develop the ability to independently troubleshoot, provision devices, manage tickets, and escalate incidents by the end of the internship.

What This Job Offers

• Career Level: Intern