Information Technology 2027 Summer Intern

Loop • Chicago, NY

2d • Onsite

About The Position

The Information Technology Division at Loop Capital provides the infrastructure and maintenance of network and operating systems across our offices. The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates. Loop Capital's Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties.

Requirements

• Enrollment as a rising college Junior or Senior in Summer of 2026 with a record of high academic achievement.
• Some courses or formal experience in computer network, programs or systems.
• Strong work ethic and organizational skills.
• Ability to follow direction and effectively report findings and results; attention to detail in documentation.
• Basic Knowledge in Networking (LAN & WAN).
• Basic Knowledge in Information Security Essentials.
• Experience with Windows 7, Windows 2008 Server, Office 2010, Exchange 2007/2010, Office 365, and other Cloud Applications.

Nice To Haves

• Programming, automation, database knowledge, and knowledge of hardware components of PC and printers.
• Basic knowledge of landlines, smartphones, video, and fax operations are a plus.
• CompTIA A+, Network+ or Security + Certification or Courses are a Plus (or Similar).

Responsibilities

• Support the IT help desk by responding to and documenting service requests or phone inquiries, gathering information, diagnosing issues, and escalating when appropriate.
• Assist with the setup, configuration, deployment, and support of smartphones and mobile devices, including iPhone, Android, and Windows-based platforms.
• Help prepare and deploy workstations, laptops, monitors, peripherals, and other technology equipment.
• Assist with inventory management, asset tracking, and organization of IT equipment and technology resources.
• Collaborate with team members to ensure technology services meet the needs of the firm's business units across functions.
• Occasionally lift and move boxes, monitors, and other equipment as needed.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed