Information Technology Intern

Quanta Power Solutions, LLC • Birmingham, AL

9d

About The Position

We are seeking a driven and tech-savvy Information Technology Intern to support our IT team in maintaining and enhancing technology systems that power critical energy operations. This internship offers hands-on experience across infrastructure, cybersecurity, help desk support, and enterprise systems within a highly regulated industry.
This role is ideal for students interested in applying their technical knowledge in a real-world, mission-critical environment.

Requirements

• Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field
• Basic understanding of networking concepts (TCP/IP, DNS, VPNs)
• Familiarity with Windows operating systems and Microsoft Office 365
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and in a team environment

Responsibilities

• Provide first-level technical support for hardware, software, and network issues (help desk tickets)
• Assist with installation, configuration, and maintenance of laptops, desktops, and mobile devices
• Support user account management (Active Directory, password resets, access provisioning)
• Help monitor system performance and troubleshoot network connectivity issues
• Assist with cybersecurity initiatives (phishing simulations, patching, endpoint protection)
• Participate in IT projects such as system upgrades, cloud migrations, or infrastructure improvements
• Document processes, procedures, and technical configurations
• Support IT asset inventory and lifecycle management

Benefits

• Hands-on experience supporting enterprise IT systems in a critical infrastructure industry
• Exposure to cybersecurity, networking, and cloud technologies
• Mentorship from experienced IT professionals
• Opportunity to contribute to real-world technical projects
• Office-based with occasional on-site support in operational facilities
• Fast-paced, team-oriented environment with a strong focus on reliability and security

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees