Information Technology Help Desk

Mount Hermon Associationorporated • Mount Hermon, CA

7d • Onsite

About The Position

The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA’s mission, vision, culture code and standards of conduct. This is a Ministerial Support position, serving in operational and service support roles. While not required to personally affirm MHA’s Christian mission, vision, and beliefs, staff are expected to respect, work in harmony with, and not undermine these principles. They must also abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which include prayer, worship, and Bible-centered teaching.

Requirements

• Basic understanding of technology and how to repair/maintain IT infrastructure.
• Basic experience working with IT infrastructure.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Computer skills required, including basic knowledge of maintaining IT infrastructure.
• Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.
• Adherence to the basic principles as expressed in MHA’s mission, vision, culture code and standards of conduct.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

Responsibilities

• Install, upgrade, reformat and maintain computers and other technology equipment.
• Install and upgrade software.
• Provide help desk/technical support for Mount Hermon staff with computer questions or support needs.
• Assist IT Manager with special projects, which may include running network cable, troubleshooting network or server issues, etc.
• Other duties as assigned by supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed