Information Technology_USA - USA_Engineer

Real SoftJacksonville, FL
Onsite

About The Position

This role involves monitoring and troubleshooting daily, weekly, and monthly MDM batch jobs for data loading and synchronization, resolving data pipeline failures, and identifying issues. The engineer will troubleshoot and fix issues/incidents related to data, failed batch jobs, data loading errors, and user-reported bugs. A key responsibility is the analysis (RCA) of recurring production incidents and implementing permanent, proactive fixes to prevent recurrence. The role also requires collaboration with business stakeholders and data stewards to understand data requirements and ensure alignment with data governance policies. Additionally, the engineer will analyze large data sets to detect anomalies, data errors, and duplicates in the system, and prepare processes for data corrections in MDM. Monitoring and maintaining real-time and batch data interfaces between the MDM and its spoke systems using APIs, REST/SOAP services, SIF API, or IDQ /ETL tools is also part of the role. Basic scripting skills (PowerShell, Python, or similar) for automation of routine support tasks are expected.

Requirements

  • Strong experience in Informatica MDM Hub Console 10.5 (good to have), IDD, SIF, Match/Merge rules, and provisioning tool, IDQ 10.5 (good to have), putty.
  • Should be good in writing SQL queries (Oracle DB) as this will be needed for data analysis and troubleshooting.
  • Good to have UNIX Shell scripting knowledge as this will be required to analyze scripts for any IDQ or MDM job failures.
  • Working experience in setting up and debugging issues using Dynatrace, familiarity with DQL must have.
  • Experienced in third-party scheduling tool like Autosys, and file transfer tools like IBM Sterling Integrator.
  • Springboot (able to debug Microservice issues)
  • Informatica Power Center Admin
  • 8-10 years of experience.

Nice To Haves

  • Hands-on experience with the Informatica MDM /ETL /IDQ
  • Domain experience in auto finance, commercial finance, or captive finance — understanding of loan/lease lifecycle, funding, billing, and collections.
  • Experience working in an onshore/offshore delivery model with distributed teams across time zones.
  • Ability to interpret and write SQL queries for data investigation and validation.
  • Understanding of REST/SOAP API concepts for troubleshooting integration issues.
  • Familiarity with incident and change management tools (ServiceNow, Jira, or similar).
  • Strong client-facing communication skills; able to translate business issues into technical actions.
  • Ability to manage multiple priorities independently in a fast-paced AMS environment.

Responsibilities

  • Monitor daily, weekly, and monthly MDM batch jobs for data loading and synchronization, resolving data pipeline failures, and identifying issues.
  • Troubleshoot and fix issues/incidents related to data, failed batch jobs, data loading errors, and user-reported bugs.
  • Analysis (RCA) of recurring production incidents and implement permanent, proactive fixes to prevent recurrence.
  • Collaborate with business stakeholders and data stewards to understand data requirements and ensure alignment with data governance policies.
  • Analyze large data sets to detect anomalies, data errors, and duplicates in the system. Prepare processes for data corrections in MDM.
  • Monitor and maintain real-time and batch data interfaces between the MDM and its spoke systems using APIs, REST/SOAP services, SIF API, or IDQ /ETL tools.
  • Basic scripting skills (PowerShell, Python, or similar) for automation of routine support tasks.
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