Information Technology Div Director (PMO)

Travis County•Austin, TX

9d•Onsite

About The Position

Travis County Technology & Operations is seeking an Information Technology Div Director (PMO) to join the Information Technology Division. The Division Director of the Project Management Office (PMO) provides executive leadership and strategic direction for all PMO functions within Travis County Information Technology. This role ensures that technology initiatives, project delivery methodologies, and governance processes are fully aligned with countywide business strategies. The Director oversees project portfolio management, technology planning, and enterprise standards that support multiple internal customers across the organization. This position is responsible for establishing PMO policies, ensuring effective resource allocation, optimizing project outcomes, and approving, planning, and budgeting for all PMO-related assets within the division. This is a senior-level leadership role within the Information Technology job family. The Division Director provides executive oversight of the Travis County Information Technology PMO and serves as a key advisor to top Information Technology leadership. The role is accountable for developing, planning, and administering enterprise project management strategies and technology deployment frameworks that meet organizational needs. Work is performed through subordinate managers and professional staff. The position may require a flexible schedule to meet operational and strategic project demands.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND ten (10) years of increasingly relevant responsible experience, including five (5) years of mid- to senior level supervisory or management experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Valid Texas Driver's License.
Knowledge of management and supervisory principles, practices and techniques.
Knowledge of policies, practices, procedures and terminology of assigned function.
Knowledge of Federal, State, Local and County applicable laws, rules, regulations and guidelines.
Knowledge of Information technology hardware, software and peripherals as related to assigned function.
Knowledge of Communications and networking, network and systems security.
Knowledge of Budget preparation and office management.
Knowledge of Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
Skill in directing and managing staff, allocating resources and evaluating programs.
Skill in working with executive management and Elected/Appointed Officials.
Skill in leadership, collaboration and negotiation techniques, including contracts, agreements and proposals.
Skill in managing user expectations and satisfaction.
Skill in developing and evaluating Requests for Proposals (RFPs).
Skill in strategic planning, developing, monitoring and evaluating.
Skill in developing and monitoring programs and related budgets.
Skill in problem-solving and decision-making.
Skill in both verbal and written communication, including presentations and communicating technical issues in non-technical language.
Ability to direct, motivate, train, develop and evaluate staff.
Ability to work independently and efficiently and as part of a team.
Ability to manage time well, perform multiple tasks and organize diverse activities.
Ability to research, compile, analyze, interpret and prepare a variety of memorandums or reports.
Ability to work with both the big picture and the small details.
Ability to plan and direct the planning efforts of others.
Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Nice To Haves

Master's degree in Computer Science, Information Systems, Business Administration or a directly related field.

Responsibilities

Provides executive leadership for all PMO operations, ensuring consistent delivery of technology projects and successful integration of new methods, tools, and technologies with existing systems.
Leads and coordinates strategic planning, project governance, resource management, and operational oversight in compliance with Federal, State, and Local laws, organizational policies, and enterprise objectives.
Oversees division staff through subordinate managers, including recruitment, development, training, performance management, conflict resolution, and disciplinary actions.
Promotes continuous learning, innovation, and performance improvement across the PMO.
Develops, recommends, and directs implementation of long-term strategic plans to enhance project delivery effectiveness, improve service efficiency, and support business transformation goals across the enterprise.
Aligns and calibrates technology deployment strategies with business objectives, ensuring the PMO provides clear value, predictable outcomes, and measurable improvements to county operations.
Directs the implementation of enterprise technologies and platforms that enable business objectives, enhance stakeholder engagement, and support data-driven decision-making.
Establishes, maintains, and enforces enterprise project management standards, methodologies, and processes, including governance frameworks, risk management, and quality assurance.
Assists in preparing and administering the annual departmental budget and exercises fiscal oversight to ensure expenditures align with goals, priorities, and available funding.
Approves, plans, and budgets for all assets within the PMO’s area of responsibility, including tools, systems, and project resources.
Performs other job-related duties as assigned.