Information Technology Delivery Manager
About The Position
The Information Technology Delivery Manager reports to the Information Technology Development Director and has the following key responsibilities: Oversee end-to-end delivery of technology initiatives across the enterprise – Ensure solutions are delivered on time, within budget, and aligned with business needs. – Coordinate across IT, vendors, and business stakeholders. Manage the full IT delivery lifecycle – Lead planning, deployment, and ongoing support activities. – Drive execution across projects and releases. Lead and govern Quality Assurance and Release Management functions – Establish standards, processes, and governance for high-quality software delivery. – Ensure products meet business requirements and quality standards. Proactively manage risks, communication, and cross-functional collaboration – Identify and mitigate risks, remove roadblocks, and maintain strong communication across teams. – Foster alignment and support successful delivery outcomes.
Requirements
- Demonstrated ability to produce accurate, detailed work; identify and resolve discrepancies; and meet established deadlines.
- Ability to work independently as well as collaboratively within cross-functional teams.
- Ability to provide supervisory support in the Manager’s absence and communicate effectively with staff, management, and executive leadership.
- Strong verbal and written communication skills.
- Excellent organizational, time management, and project management capabilities, with the ability to manage multiple priorities simultaneously.
- Advanced analytical and problem-solving skills, including the ability to develop and clearly communicate improvement recommendations.
- Strong command of English grammar, with proficiency in composition, editing, and proofreading.
- Ability to coordinate cross-functional teams to achieve successful project delivery.
- Proven leadership abilities and strong analytical acumen.
- Proficiency with personal computers and Microsoft Office applications.
- Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and relevant work experience.
- At least 10 years of experience in release management and/or program/project management leadership.
- 7–10 years of experience in IT operations, software development, and testing.
- Proficient in using Azure DevOps Server for documenting work items, managing dashboards and Scrum boards, and generating reports.
- Basic understanding of Azure DevOps Server source control and deployment capabilities.
- Advanced knowledge of Agile and Scrum methodologies.
- Advanced understanding of the software development lifecycle (SDLC).
Nice To Haves
- Experience with health care, managed care terminology, or Medi-Cal is preferred.
Responsibilities
- Oversee End-to-End Delivery of Technology Initiatives Across the Enterprise
- Manage the Full IT Delivery Lifecycle
- Lead and Govern Quality Assurance (QA) and Release Management Functions
- Proactively Manage Risks, Communication, and Cross-Functional Collaboration
- Manage two teams: Quality Assurance and Release Management.
- Provide leadership, mentorship, and guidance to promote professional growth and strong performance.
- Delegate tasks effectively and monitor staff workloads to ensure timely completion of deliverables.
- Conduct regular performance evaluations and implement professional development plans.
- Foster a collaborative, supportive team culture that encourages innovation, accountability, and alignment with organizational goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
