Information Technology Coordinator
Bryant & Stratton College Careers•North Chesterfield, VA
•Onsite
About The Position
Bryant & Stratton College is seeking a full-time Information Technology Coordinator to provide administrative technical support to the Richmond - Chesterfield Campus location. The candidate will be responsible for providing customer service to students, associates, and college vendors.
Requirements
- Associate degree required
- Background check required
- The ability to communicate effectively, both written and oral, with a diverse group of students and peers is required
- This person must have the ability to think creatively, ask probing questions, recognize problems, formulate solutions, be dependable and have good follow-up skills
- The Technology Coordinator will have a positive attitude and handle problems in a professional and courteous manner
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Monitor Helpdesk portal and handle work orders in a timely fashion
- Provide technical support to staff regarding usage or functionality of IT products and services
- Support software including (but not limited to) the Microsoft Office Suite of products, Adobe Suite, and other products
- Image, configure, install and support all computers (Windows & MAC) and their peripherals
- Provide support for the audio/visual equipment
- Assure that all servers and desktops are in compliance with College Security Policy
- Identify and control LAN hardware and software configurations using Windows & Active Directory
- Monitor inventory levels including toner and other supplies
- Prepare equipment slated for salvage and prepare accompanied documentation
- Liaise with third-party support and PC equipment vendors if necessary
- Provide support for Office365
- Move, Install, Set Up, Take Down IT equipment as necessary
- Facility event setup/Cleanup
- Issue student/staff ID, parking decals
- Distribute packages to designated areas and help maintain storage areas
- Perform general safety and security duties while on campus, including quarterly safety drills
- Communicate all facility and safety concerns to Business Office Director
- Special projects as assigned
- Any other duties as assigned
Benefits
- Competitive salaries
- Medical/dental/vision insurance
- Generous paid time off
- 401K
- Company-paid college tuition for associates and their families
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
