UNIV - Information Technology Consultant I - COM Dean's Office : CoE IT

Medical University of South Carolina • Charleston, SC

2d • Onsite

About The Position

Serve as the lead Information Technology Consultant for the Basic Science Departments in the College of Medicine, Information Technology Center of Expertise. Coordinate with other IT staff in the support of information technology systems for multiple departments. Participate in the planning of new and ongoing IT system requirements for College of Medicine IT-supported activities. Document projects, procedures, and systems intended for other members of the College of Medicine Center of Expertise (CoE) IT team. Provide technical advice, consulting and training to lower-level IT staff.

Requirements

• A high school diploma and four years experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems.
• A degree in a related field may be substituted for the required experience on a year-for-year basis.
• Ability to perform job functions in an upright position. (Frequent)
• Ability to perform job functions in a seated position. (Frequent)
• Ability to perform job functions while walking/mobile. (Frequent)
• Ability to work indoors. (Continuous)
• Ability to work in confined/cramped spaces. (Infrequent)
• Ability to bend at the waist. (Frequent)
• Ability to fully use both hands/arms. (Continuous)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
• Ability to reach in all directions. (Frequent)
• Possess good finger dexterity. (Continuous)
• Ability to maintain tactile sensory functions. (Continuous)
• Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent)
• Ability to maintain 20/40 vision, corrected. (Continuous)
• Ability to see and recognize objects close at hand. (Continuous)
• Ability to see and recognize objects at a distance. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to hear and/or understand conversations. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to work in dusty areas. (Infrequent)

Nice To Haves

• A bachelor's degree and one year experience in automated information or communication system design, installation, operation, repair, sales or marketing.
• Knowledge of Windows and Macintosh operating systems and hardware.
• Knowledge of Windows or Macintosh server systems and software.
• Knowledge of typical office productivity software suites.
• Knowledge of basic web page creation and simple web programming.
• Knowledge of one or more database technologies.

Responsibilities

• Serve as a lead Information Technology Consultant in the selection, installation, maintenance, and troubleshooting of College of Medicine workstations, printers, personal data devices, and other information devices.
• Independently perform and provide daily guidance to the other IT staff within the COM in the identification, configuration, installation, and troubleshooting of software for COM faculty and staff.
• Consults, recommends, and maintains best practices and locations for data storage, sharing, and collaboration.
• Consults on the selection and onboarding of, and, when appropriate, maintains and configures server-based & web-based systems (including SaaS) and system documentation.
• Held accountable for the COM IT COE inventory control. Ensure that complete and accurate inventory control procedures are followed for Information Technology equipment and software licenses within the COM.
• Maintain and support Audio/Visual enabled rooms.
• Assist the COM IT COE Research Manager in the development and implementation of strategic plans, policies and procedures to ensure quality information technology to meet the COM's current and future needs.
• Evaluates processes on a regular basis and recommends changes to facilitate an effective, efficient and customer-focused service.
• Develop and review technical documentation. As needed, assist with the creation of IT related documentation.
• Provide training to lower-level IT staff, faculty and other University staff on IT related topics as appropriate.
• Manage and create web sites, pages, and active content.

Benefits

• The Medical University of South Carolina is an Equal Opportunity Employer.
• MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.
• All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
• Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED