Information Technology Analyst

Kimley-Horn • San Jose, CA

9d • $77,000 - $85,000 • Onsite

About The Position

Kimley-Horn is seeking an Information Technology (IT) Analyst to join their California IT team in San Jose. This role involves collaborating with local and regional IT teams to provide daily IT support for the local office and end-users across the region/firm through the corporate IT Helpdesk. Responsibilities include installing new office equipment, supporting enterprise applications, performing data maintenance and archiving, and assisting with office moves and expansions.

Requirements

• Bachelor's or Associates Degree in Information Technology/Systems; Computer Science or related field
• 2+ years of experience with IT helpdesk support
• Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
• Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
• Ability to understand Windows 10 and configure and troubleshoot PC level problems
• Ability to understand basic Windows Active Directory; user accounts and security groups
• Strong communication, written, and customer service skills
• High aptitude and willingness to learn new technologies
• A self-starter that can work with minimal supervision; highly organized
• Travel (driving) to other offices within the region as needed

Nice To Haves

• Passion for technology
• Business mindset
• Customer service-oriented attitude
• Strong communication skills
• Willingness to work with others
• Ability to travel

Responsibilities

• Provide support on our corporate IT Helpdesk
• Install new printers/copiers/plotters and other office equipment
• Install and support enterprise applications
• Perform data maintenance and data archiving
• Assist with office moves/expansions

Benefits

• 2-to-1 company match on up to 4% of eligible compensation (salary + bonus)
• Profit-sharing contribution
• Low-cost medical, dental, and vision insurance options
• Personal leave
• Flexible scheduling
• Floating holidays
• Half-day Fridays
• Student loan matching in our 401(k)
• Performance-based bonuses
• Tuition reimbursement
• Extensive internal training programs
• New Parent Leave
• Family building benefits
• Childcare resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree