Information Technologist I

MSU Careers Details•East Lansing, MI

14h•Remote

About The Position

The IAM Platforms team provides secure, reliable identity and access management services that enable the MSU community to access university systems and applications. Reporting to the IAM Platforms Manager, the Okta Analyst supports the administration and operation of MSU’s Okta environment. The position maintains users, groups, applications, multifactor authentication (MFA), single sign-on (SSO), and authentication policies; supports application integrations, provisioning, and identity lifecycle processes; troubleshoots authentication and access issues; monitors and resolves incidents; maintains technical documentation; and collaborates with application owners and technical teams to deliver reliable identity services. MSU Information Technology provides leadership for strategic, financial, and policy initiatives affecting information technology across MSU, and offers technology resources that support the university’s education, research, and engagement mission. MSU is located in East Lansing and includes more than 12,000 faculty, academic and support staff, and over 51,000 students. The position is remote-friendly, meaning some or all duties may be performed remotely as mutually agreed upon. It is funded for three years from the start date, with a possible extension contingent on funding renewal. Standard work hours are 8 a.m. to 5 p.m.

Requirements

Knowledge normally acquired by completing a four-year college degree program, or an equivalent combination of education and experience.
One to three years of related and progressively more responsible or expansive work experience supporting information technology systems, identity and access management, authentication, enterprise applications, or system integrations.
Submit a cover letter and resume.
Provide three professional references knowledgeable about the applicant’s work.

Nice To Haves

Experience supporting Okta or another enterprise identity and access management platform.
Knowledge of multifactor authentication, single sign-on, authentication policies, users and groups, application integrations, provisioning, and identity lifecycle processes.
Experience troubleshooting technical issues and maintaining documentation.
Strong analytical, communication, and collaboration skills.
Interest in developing deeper expertise in enterprise identity and access management.

Responsibilities

Administer and operate MSU’s Okta environment.
Maintain users, groups, applications, MFA, SSO, and authentication policies.
Support application integrations, provisioning, and identity lifecycle processes.
Troubleshoot authentication and access issues.
Monitor and resolve incidents.
Maintain technical documentation.
Collaborate with application owners and technical teams to deliver reliable identity services.