Information Systems Specialist 5 (Quality Assurance Analyst) - Multiple Vacancies

State of Oregon•Salem, OR

2d•$5,779 - $8,738•Hybrid

About The Position

The Department of Justice, Division of Child Support is hiring for four (4) Information Services Specialist 5 (Quality Assurance Analyst) to support our DevOps Experience Program. This role ensures the quality, reliability, and compliance of DOJ information systems by planning, coordinating, and executing comprehensive testing across the development and deployment lifecycle. You will partner with developers, project managers, business analysts, product owners, and security to embed quality gates in the System Development Life Cycle (SDLC) from inception through release, validate system changes, strengthen performance, stability, and user confidence across DOJ technology services. These positions are Limited Duration through June 30, 2027, with the possibility of extension based on agency needs. A rotational opportunity may be offered if the best candidate is internal to the State of Oregon. Manager approval is required prior to applying for a rotational opportunity. The Oregon Child Support Program, administered by the Division of Child Support, is part of the federal child support program, which is one of the top four anti-poverty programs in the nation. Become part of a program whose mission is supporting parents to support children. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children. You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all, individuals are welcome and appreciated, leading to increasingly higher levels of fulfillment and success. This role is a hybrid of remote work and in-office work. Remote work is embraced to the fullest extent possible without interfering with business. There is an expectation of reporting to the Salem office occasionally for scheduled team meetings. The finalist must reside in the state of Oregon by the time of appointment.

Requirements

Four (4) years of information systems experience in Java Development.
Education will be counted as experience if degree is in Computer Science, Information Technology, or related field, or if a two (2) year accredited vocational training program was completed in information technology or related field.
Associate’s Degree (or 2-year vocational training) = Two (2) Years
Bachelor's Degree = Four (4) Years
Master's Degree = Six (6)
Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check.
A driver history check will be included for positions requiring state vehicle driving privileges.
Adverse findings will be evaluated to determine eligibility for the position.

Nice To Haves

Experience with Java-based automated testing tools such as Selenium, Appium, TestNG, Specflow, or similar.
Ability to work independently and manage multiple testing priorities in a fast-moving backlog environment.
Strong analytical, troubleshooting, and documentation skills.
Ability to design and execute test cases, scripts, and scenarios.
Experience with software quality assurance methodologies and SDLC/Agile practices.
Experience contributing to quality Assurance automation frameworks or CI/CD pipelines.
Knowledge of data validation, SQL querying, or API testing.
Attention to detail and accuracy; commitment to quality, process improvement, and service delivery excellence.
Strong communication skills to support defect reporting and UAT guidance.
Ability to collaborate effectively with developers, analysts, project managers, and product owners.

Responsibilities

Develop and maintain QA plans and test strategies; establish automated regression testing capabilities (setup, code development, evaluation procedures) for new and existing information systems.
Follow defined quality standards, acceptance criteria, and entry/exit criteria for test phases; align strategies to DOJ, statewide, and federal requirements; participate in planning to embed quality gates and compliance from inception.
Design, coordinate, and execute test cases and scenarios across releases, upgrades, and configurations.
Document and triage defects in test script code, perform root‑cause analysis (up through and including code analysis), verify fixes, and validate resolutions.
Confirm that functionality meets business needs and adheres to security standards.
Translate business requirements into testable conditions; ensure traceability from requirements to test cases; maintain current test artifacts (plans, scripts, datasets, evidence) and quality documentation consistent with change histories.
Build and maintain QA dashboards and reports tracking defect rates, coverage, cycle times, and process outcomes.
Analyze trends and recommend improvements to IS leadership to enhance quality and delivery performance.
Identify gaps in QA procedures and recommend corrective/preventive actions; contribute to best practices.
Support compliance with DOJ and statewide IT governance, accessibility, and security policies (e.g., standards conformance, change control).
Maintain stable, secure, and representative test environments across application stacks.
Coordinate with development/infrastructure to manage configurations, data refreshes, access controls, code repositories, and environments.
Validate deployment plans, run books, and rollback procedures prior to release.
Define acceptance criteria; facilitate test execution; capture and route feedback; validate that outcomes meet user expectations; integrate findings into final releases in coordination with Release Management.
Provide training and guidance on QA processes and tools; share “how‑to” resources with teams; contribute to IS objectives through coaching and knowledge transfer.
Other duties as assigned.

Benefits

Limited Duration, full time employment in beautiful Salem, Oregon.
Meaningful work that immediately impacts the efficacy of the Child Support Program and improves the services provided to families in Oregon.
Equal pay in accordance with Oregon Pay Equity Laws; we will ensure you are paid well and equitable to your peers.
Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
Vacation, sick leave, 11 paid holidays a year, and special days off.
Excellent medical, dental, and vision benefits.
Pension and retirement programs.
Representation and support by the Service Employees International Union (SEIU).
Advancement opportunity within DOJ and other State agencies.
Opportunity to expand your technical and professional skills.
The Public Service Loan Forgiveness (PSLF) provides public service employees with federal student debt forgiveness, in certain situations, after 120 qualifying monthly payments.
Full-time positions with the State of Oregon qualify for PSLF.