Information Systems Internship

Arrow Exterminators • Woodstock, GA

21h • Remote

About The Position

This internship focuses on Learning Management System (LMS) administration and support, content management, reporting, and project assistance within the Learning & Development team. The intern will gain hands-on experience with LMS functionalities, content organization, data analysis, and supporting various training initiatives. This role is ideal for someone interested in corporate training, e-learning, and employee development.

Requirements

• Strong attention to detail and organizational skills.
• Comfortable learning and navigating technology platforms and systems.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.

Nice To Haves

• Interest in corporate training, e-learning, instructional technology, or employee development preferred.
• Experience with learning management systems or e-learning platforms is a plus.
• Familiarity with Canva, PowerPoint design, or content creation tools preferred.
• Basic knowledge of reporting, spreadsheets, or data analysis helpful.
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Assist with daily LMS administration tasks, including course assignments, enrollments, completions, and learner support.
• Support user management activities such as account setup, troubleshooting, and access maintenance.
• Help maintain LMS data accuracy and organization across learning paths, catalogs, and reporting structures.
• Monitor LMS inboxes, requests, and support tickets as assigned.
• Upload and organize training materials, including e-learning modules, PDFs, videos, quizzes, and job aids.
• Assist with formatting and quality checks for online learning content.
• Support the creation and maintenance of learning journeys, certification paths, and training campaigns.
• Test courses and learning activities to ensure proper functionality and learner experience.
• Generate and distribute LMS reports related to course completion, compliance, participation, and learning activity.
• Assist with tracking training metrics and maintaining reporting dashboards.
• Help identify data discrepancies and support cleanup efforts.
• Assist the LMS Manager with special projects related to training initiatives, system improvements, and process documentation.
• Participate in meetings related to learning operations and technology enhancements.
• Help document LMS processes, workflows, and standard operating procedures.
• Provide general administrative support for Learning & Development initiatives.

Benefits

• Equal Opportunity Employer
• Commitment to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military
• Drug-Free Workplace
• Pre-employment Drug Screens and Background Checks

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed