Information Systems Internship
About The Position
This internship focuses on Learning Management System (LMS) administration and support, content organization, reporting, and project assistance within the Learning & Development team. The intern will gain experience in managing a corporate LMS, supporting training initiatives, and contributing to various administrative tasks. The role requires strong organizational and technical skills, with an interest in e-learning and employee development. This is an internship opportunity with Arrow Exterminators, a PestVets Company, which is committed to supporting Veterans and active-duty military personnel. The company is a Drug-Free Workplace and conducts pre-employment drug screens and background checks.
Requirements
- Strong attention to detail and organizational skills.
- Comfortable learning and navigating technology platforms and systems.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
Nice To Haves
- Interest in corporate training, e-learning, instructional technology, or employee development preferred.
- Experience with learning management systems or e-learning platforms is a plus.
- Familiarity with Canva, PowerPoint design, or content creation tools preferred.
- Basic knowledge of reporting, spreadsheets, or data analysis helpful.
- Ability to work independently while collaborating with cross-functional teams.
Responsibilities
- Assist with daily LMS administration tasks, including course assignments, enrollments, completions, and learner support.
- Support user management activities such as account setup, troubleshooting, and access maintenance.
- Help maintain LMS data accuracy and organization across learning paths, catalogs, and reporting structures.
- Monitor LMS inboxes, requests, and support tickets as assigned.
- Upload and organize training materials, including e-learning modules, PDFs, videos, quizzes, and job aids.
- Assist with formatting and quality checks for online learning content.
- Support the creation and maintenance of learning journeys, certification paths, and training campaigns.
- Test courses and learning activities to ensure proper functionality and learner experience.
- Generate and distribute LMS reports related to course completion, compliance, participation, and learning activity.
- Assist with tracking training metrics and maintaining reporting dashboards.
- Help identify data discrepancies and support cleanup efforts.
- Assist the LMS Manager with special projects related to training initiatives, system improvements, and process documentation.
- Participate in meetings related to learning operations and technology enhancements.
- Help document LMS processes, workflows, and standard operating procedures.
- Provide general administrative support for Learning & Development initiatives.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
