Information Systems Coordinator

Washington State University•Pullman, WA

About The Position

The Information Systems Coordinator reports to the Director of Communications and Digital Operations and coordinates the operation, maintenance, and effective use of enterprise information and computing systems for one or more departments, offices, or programs within the College of Education, Sport and Human Sciences (CESHS). The role performs diverse and complex work in consulting, technical support, systems administration, business process design, and reporting and analytics. The coordinator serves as the primary functional administrator for assigned enterprise systems and coordinates business process improvement, reporting, application support, data management, user training, and enterprise system projects. This is a non-supervisory individual-contributor position that exercises independent judgment within established policies and procedures and escalates novel or precedent-setting issues to the Director. The position is full-time (100% FTE), permanent, and overtime eligible. It is located in Pullman, Washington, and is not eligible for work visa sponsorship.

Requirements

  • Bachelor’s degree in information systems, business administration, information technology, data analytics, or a related field, plus three years of professional experience supporting enterprise systems, reporting, data management, or business applications; alternatively, a combination of education and experience totaling seven years that provides comparable knowledge and abilities.
  • Applicants must upload a resume and cover letter.

Nice To Haves

  • RP, CRM, or enterprise application experience.
  • SQL or business intelligence experience.
  • Project coordination experience.

Responsibilities

  • Coordinate the operation, maintenance, and effective use of enterprise information and computing systems for assigned departments, offices, or programs.
  • Provide consulting, technical support, systems administration, business process design, and reporting and analytics.
  • Serve as the primary functional administrator for assigned enterprise systems.
  • Coordinate business process improvement, reporting, application support, and data management.
  • Coordinate user training and enterprise system projects.
  • Exercise independent judgment within established policies and procedures and escalate novel or precedent-setting issues to the Director.

Benefits

  • Paid sick and vacation leave
  • Paid holidays
  • Medical, dental, life, and disability insurance for employees and dependents
  • Retirement benefits
  • Deferred compensation and optional supplemental retirement accounts
  • Training and development
  • Employee tuition waiver
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