Information Systems Application Analyst I- Willow
About The Position
The Epic Application System Analyst I is responsible for novice level support and configuration of the assigned Epic and/or third-party applications. The position possesses the skills to troubleshoot, design, configure, support, and maintain software applications. Supports programs to maximize organizational performance with application systems. Provides ongoing analysis and problem-solving to ensure the integration of technology in effective workflow and process design. The position will coordinate vendor engagement in implementation and troubleshooting efforts. Responsibilities may include collaboration with other IT teams to quickly address and resolve issues, create additional documentation, and/or training to meet end-user needs. Is a steward of the hospital's mission and service excellence program.
Requirements
- An associates degree is required or successful completion of a relevant on-the-job training program with active state certification, that provides industry level experience related to the application the analyst would be working with.
- Must be a Pharmacy Technician, Nurse, or Pharmacist.
Nice To Haves
- 1 years’ experience in Healthcare with IT experience preferred.
- A bachelor’s degree in a related field is preferred.
- Is a steward of the hospital's mission and service excellence program.
Responsibilities
- Plans and coordinates the build of assigned information system(s).
- Develops and implements comprehensive education plans for super users and staff members and assists with staff training as assigned.
- Is proactive in the implementation upgrades, including testing, and staff education.
- Provides technical and end-user support for assigned application(s) under the direct supervision of an Application Analyst II or higher.
- Generates creative solutions and attention to detail.
- Analyzes operational workflows and compares electronic workflows to identify opportunities for enhancements or ways to foster end-user adoption.
- Participates as an Epic Credentialed Trainer.
- Gathers and analyzes information skillfully.
- Identifies and resolves problems in a timely manner.
- Develops alternative solutions.
- Adheres to system and departmental policies, procedures, guidelines, and standards.
- Establishes responsible deadlines and personal work plans to manage their time effectively.
- Takes constructive criticism into account to continually improve personal performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
