Information Systems Analyst

Anaheim Union High School District • Anaheim, CA

22h • Onsite

About The Position

Under the direction of the Chief Technology Officer, provides varied and complex technical support for the application of planning, development, training, testing, operations and maintenance of the California Longitudinal Pupil Achievement Data System (CALPADS), and Student Information Systems (SIS); analyzes, evaluates and recommends CALPADS/SIS data processes to various levels of organizational staff; supports staff in CALPADS/SIS operational activities; and performs other related duties as required. The Information System Analyst is a single incumbent classification and serves in a lead capacity within the Information Systems job series; and provides varied and complex customer/technical support to various levels of organizational staff in relation to the CALPADS/SIS, which requires the incumbent to possess a broad knowledge of IT principles, concepts and methods; and a high degree of analytical ability and problem-solving skills.

Requirements

• Graduation from high school or equivalent and an Associate's Degree from an accredited college in information systems, computer programming, or related field.
• Three years in an information services and technology support-related field or equivalent work at K-12 schools, specifically working with CALPADS and Student Information Systems – OR – two years as an AUHSD Information Systems Technology staff member may be substituted for the three years of experience.
• Relational database management systems, commonly used query languages such as ANSI Structured Query Language (SQL) 2016 or greater, table relationships and views;
• Advanced relational database concepts, principles, and methods including database logical and physical design, normalization, storage capacity management, and backup and recovery;
• Systems installed in organization such as CALPADS, student information systems, learning management systems and school-to-home communication systems;
• Customer service and customer support principles and methods;
• Techniques of training and group presentation methods;
• Basic troubleshooting of any software components of the CALPADS/SIS, and associated systems;
• Wide variety of applications, and equipment used in school organizations, such as MS Suite, PCs, and high capacity printers;
• Principles and practices of providing work direction to others;
• Forms and workflow design;
• Modern office practices, procedures and equipment;
• Complete work in a timely manner.
• Assist in maintaining database operations and returning disrupted systems to normal operations;
• Create reports, analyze and manipulate data in response to customer requirements;
• Learn sources, characteristics, and uses of organization's data assets;
• Participate in planning and delivery of a full range of customer/technical support services to the organization;
• Document and design business processes;
• Assess user requirements within the scope of business processes and software limitations;
• Troubleshoot business processes, CALPADS/SIS applications, and associated software design related issues;
• Find, assess, and analyze business process alternatives and develop effective CALPADS/SIS solutions;
• Explain technical problems and recommend solutions to appropriate staff;
• Develop, modify, read, interpret and apply directions in manuals and operations guides;
• Train and provide work direction to others;
• Display tact, patience and diplomacy when assisting customers, coworkers, and vendors;
• Work under pressure;
• Manage multiple, concurrent and conflicting priorities and deadlines;
• Speak to large groups;
• Reason logically;
• Learn quickly;
• Retain understanding of new software and/or data management systems;
• Maintain records in a variety of formats;
• Type at an acceptable rate of speed;
• Understand and follow oral and written instructions;
• Establish and maintain cooperative and effective working relationships with others;
• Meet schedules and time lines;
• Work independently with little direction;
• Communicate clearly both orally and in writing.

Nice To Haves

• Additional qualifying experience beyond that required for entry into the class.
• Additional education at the college level when related to the position, beyond the established educational requirements for entry into the class.
• Evidence of currently receiving a salary greater than the first step of the salary for the classification.

Responsibilities

• Oversees and supports staff in AUHSD grading program activities such as form scheduling, mark posting, error checking, report card design, and printing processes.
• Maintains records related to work scheduled and completed in a variety of formats, including daily record of work performed, and various records associated with special requests.
• Designs and completes various data processing forms for approval.
• Communicates with CALPADS/SIS users to define criteria and formulate complex ad-hoc reporting queries using Structured Query Language (SQL).
• Compiles, assembles, verifies, manipulates, processes, and submits a variety of student and teacher data related to CALPADS/SIS; resolves CALPADS/SIS data issues and concerns.
• Establishes and implements District-wide uniform data collection processes based on database capabilities and current and future reporting requirements of Federal, State, and local agencies; maintains knowledge of Federal, State, and District reporting requirements, including data requirements and reporting deadlines.
• Creates customized reports for various outside agencies, including non-profit organizations, and the military.
• Analyzes and defines data requirements and specifications to automate school processes and reporting requirements of the CALPADS/SIS using Business Intelligence (BI) tools.
• Performs regular, ongoing transfers of data, including the importing and exporting of data; reconciles data between CALPADS and Student Information Systems.
• Diagnoses and resolves complex technical problems in response to customer reported incidents.
• Assists with AUHSD KTL/Course Directory content management in CALPADS/SIS.
• Assists Systems Analyst in planning, developing and implementing corrective action to support data integrity of the CALPADS/SIS; Assists Systems Analyst with overseeing data integrity within the CALPADS/SIS, which includes data security, reporting and project management.
• Assists Chief Technology Officer in analyzing data, systems planning, implementation and production operations support of the CALPADS/SIS.
• Plans, coordinates, evaluates, and implements CALPADS/SIS data requests, including data correction requests, and coordinates those requests with multiple districts, schools, and administrators.
• Develops and implements CALPADS/SIS automation activities that support school-wide policies directly related to attendance, health and registration processes.
• Identifies CALPADS/SIS training needs; develops CALPADS/SIS training materials; and facilitates training courses of the CALPADS/SIS, and associated applications.
• Provides training and technical support for district benchmark program, including data warehouse training and optical scanner operations.
• Makes recommendations to district-level directors, site administrators, and departmental staff in relation to data integrity requirements, and CALPADS/SIS capacity; Works collaboratively with leadership to support and maintain AERIES, CALPADS/SIS, and other related systems to ensure compliance with Federal, State, and local requirements.
• Develops and prepares program and process documentation, and user manuals for CALPADS/SIS end-users.
• Evaluates and provides recommendations on new CALPADS/SIS technologies and architectures by determining applicability to current business processes and interfacing with current systems.
• Serves as a Local Educational Agency (LEA) contact for the District in a student information capacity.
• Participates in program code maintenance by assisting programmers with testing and debugging activities.
• Provides support on the District's data confirmation and enrollment process to staff and parents.
• Distributes completed projects to appropriate staff.
• Assists with hardware/software system conversions as needed.
• Assists with management of district geocoding and address validation tables.
• Participates in Information Technology projects as needed.
• Assists with CALPADS/SIS user assignments, access and permission levels.
• Participates in new program implementations by providing business process support and parameters of implementation process.
• Provides support for the Internet including maintenance of Web pages as needed.
• Reads and interprets various manuals and operation guides; maintains and updates user manuals as needed.
• Trains and provides work direction and guidance to assigned staff.
• Performs related duties as assigned.

Benefits

• 100% employer contribution towards employee andnPlease provide the job description you would like me to process. I need the text of the job description to extract the requested information and generate the JSON output. family premiums
• Sick leave
• holidays
• bereavement and emergency leaves
• Classified employees are members of the Public Employees Retirement System (PERS).
• medical, dental, vision care, behavioral health and life insurance for the employees and their dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree