Information Security Analyst

General Dynamics Information TechnologyFort Riley, KS
Onsite

About The Position

GDIT is seeking an Information Security Analyst / System Administrator (ISSO/SA) to support U.S. Army Europe in Fort Riley, KS. This role is crucial for ensuring the confidentiality, integrity, and availability of information and resources to support the warfighter. The position involves providing technical support and troubleshooting for network, desktop, and systems hardware and software. Responsibilities include installing, configuring, testing, monitoring, and performing routine maintenance on operating systems and application software to ensure maximum system and infrastructure availability. The analyst will stay current with operating systems, software analysis, and technological developments. They will also assist the Information Security System Manager (ISSM) in preparing and maintaining Risk Management Framework (RMF) authorization packages in accordance with DoDI 8510.01. Recommendations for system and network enhancements to improve security and operations are also part of the role. The ISSO/SA will provide Tier 1 and Tier 2 customer support, manage and prioritize service requests based on mission requirements, and ensure issues are resolved to customer satisfaction. The work is impactful to the mission of U.S. Army Europe and AFRICOM, playing a crucial role in mission command support.

Requirements

  • 5 + years of related experience
  • A current IAT II Certification is required at time of hire.
  • Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
  • Top Secret Clearance
  • US citizenship required
  • Relevant and related military or government experience performing systems administration support is desired.
  • Experience with Virtualization, Windows, Storage, Linux, SQL, and Active Directory.
  • Excellent communication skills and detail oriented and organized.
  • Experience identifying, analyzing, and resolving system problems.

Nice To Haves

  • BS/BA in information technology or related industry training in performing systems administration support is preferred.

Responsibilities

  • Provide technical support and troubleshooting to network, desktop, and systems hardware and software.
  • Install, configure, test, monitor, and perform routine maintenance on operating systems, application software, and systems to ensure the highest levels of systems and infrastructure availability.
  • Remain current in operating systems/software analysis and technological developments and applications.
  • Assist the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoDI Information Technology (IT) and Secure Compartmented Information Facilities.
  • Recommend future system and network enhancements to improve security and operations.
  • Provide Tier 1 and Tier 2 customer support, responding to, and tracking to completion team member requests for support.
  • Review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.
  • Enter support requests and track issues in the designated issue management system and triage requests.
  • Maintain Secure Compartmented Information Facility Accreditation Packages.
  • Manage user accounts through full lifecycle (approve, create, enable, PKI registration, renew, reset, decommission).
  • Monitor systems and analyze alerts to detect incidents.
  • Perform incident response to contain threats and restore services.
  • Develop technical documentation, system architecture, and system design documentation.
  • Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
  • Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
  • Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy.
  • Install, Image, and Configure desktop workstations.
  • Occasional on-call support.
  • Occasional travel required.

Benefits

  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay
  • Paid time off
  • Full flex work weeks where possible
  • Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • Short and long-term disability benefits
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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