Information Security Analyst

General Dynamics Information Technology•Hood, TX

1d•Onsite

About The Position

Join GDIT as an Information Security Analyst / System Administrator (ISSO/SA) to support U.S. Army Europe, ensuring the confidentiality, integrity, and availability of information and resources. This role involves providing technical support, troubleshooting, and maintaining operating systems and infrastructure. The position also requires assisting with Risk Management Framework (RMF) authorization packages, recommending system enhancements, and providing Tier 1 and Tier 2 customer support. The work is impactful to the mission of U.S. Army Europe and AFRICOM, playing a crucial role in mission command support.

Requirements

Top Secret Clearance
5+ years of related experience
BS/BA in information technology or related industry training in performing systems administration support is preferred.
A current IAT II Certification is required at time of hire.
Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
US citizenship required
Relevant and related military or government experience performing systems administration support is desired.
Experience with Virtualization, Windows, Storage, Linux, SQL, and Active Directory.
Excellent communication skills and detail oriented and organized.
Experience identifying, analyzing, and resolving system problems.

Nice To Haves

BS/BA in information technology or related industry training in performing systems administration support is preferred.

Responsibilities

Providing technical support and troubleshooting to network, desktop, and systems hardware and software.
Installing, configuring, testing, monitoring, and performing routine maintenance on operating systems, application software, and systems.
Assisting the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) and Secure Compartmented Information Facilities.
Recommending future system and network enhancements to improve security and operations.
Providing Tier 1 and Tier 2 customer support, responding to and tracking team member requests for support.
Reviewing open service requests, prioritizing them based on customer mission requirements, and ensuring issues are closed to the satisfaction of the customer.
Entering support requests and tracking issues in the designated issue management system and triaging requests.
Maintaining Secure Compartmented Information Facility Accreditation Packages.
Managing user accounts through full lifecycle (approve, create, enable, PKI registration, renew, reset, decommission).
Monitoring systems and analyzing alerts to detect incidents.
Performing incident response to contain threats and restore services.
Developing technical documentation, system architecture, and system design documentation.
Providing support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
Performing cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
Providing management of Active Directory Organizational Unit’s to ensure compliance with organization policy.
Installing, imaging, and configuring desktop workstations.
Occasional on-call support.
Occasional travel required.

Benefits

401K with company match
competitive pay
paid time off
variety of medical plan options
dental plan options
vision plan
full flex work weeks where possible
variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance