Information Security Analyst

General Dynamics Information Technology•Hood, TX

1d•Onsite

About The Position

GDIT has an exciting opportunity for an Information Security Analyst / System Administrator (ISSO/SA) to support U.S. Army Europe in [Fort Hood, Fort Hood, Fort Bliss, and Fort Riley] ensuring the confidentiality, integrity, and availability of information and resources to support the warfighter. Providing technical support and troubleshooting to network, desktop, and systems hardware and software. Installs, configures, tests, monitors and perform routine maintenance on operating systems, application software and systems to ensure the highest levels of systems and infrastructure availability. Remains current in operating systems/software analysis and technological developments and applications. Assists the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) and Secure Compartmented Information Facilities. Recommends future system and network enhancements to improve security and operations. ISSO/SA will provide Tier 1 and Tier 2 customer support, responding to, and tracking to completion their team member requests for support. ISSO/SA will review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.

Requirements

A current IAT II Certification is required at time of hire.
Candidates should have at least one major industry certification (MCSA, CCNA, etc.).
Top Secret Clearance
US citizenship required
Relevant and related military or government experience performing systems administration support is desired.
Experience with Virtualization, Windows, Storage, Linux, SQL, and Active Directory.
Excellent communication skills and detail oriented and organized.
Experience identifying, analyzing, and resolving system problems.

Nice To Haves

BS/BA in information technology or related industry training in performing systems administration support is preferred.

Responsibilities

Providing technical support and troubleshooting to network, desktop, and systems hardware and software.
Installs, configures, tests, monitors and perform routine maintenance on operating systems, application software and systems to ensure the highest levels of systems and infrastructure availability.
Remains current in operating systems/software analysis and technological developments and applications.
Assists the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) and Secure Compartmented Information Facilities.
Recommends future system and network enhancements to improve security and operations.
Provide Tier 1 and Tier 2 customer support, responding to, and tracking to completion their team member requests for support.
Review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.
Enter support requests and track issues in the designated issue management system and triage requests.
Maintain Secure Compartmented Information Facility Accreditation Packages.
Manage user accounts through full lifecycle (approve, create, enable, PKI registration, renew, reset, decommission).
Monitor systems and analyze alerts to detect incidents.
Perform incident response to contain threats and restore services.
Develops technical documentation, system architecture, and system design documentation.
Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy.
Install, Image, and Configure desktop workstations.
Occasional on-call support.
Occasional travel required.

Benefits

variety of medical plan options, some with Health Savings Accounts
dental plan options
a vision plan
a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
full flex work weeks where possible
a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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