Information Security Analyst

General Dynamics Information Technology • Hood, TX

1d • Onsite

About The Position

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. GDIT has an exciting opportunity for an Information Security Analyst / System Administrator (ISSO/SA) to support U.S. Army Europe in Fort Hood, TX ensuring the confidentiality, integrity, and availability of information and resources to support the warfighter. Providing technical support and troubleshooting to network, desktop, and systems hardware and software. Installs, configures, tests, monitors and perform routine maintenance on operating systems, application software and systems to ensure the highest levels of systems and infrastructure availability. Remains current in operating systems/software analysis and technological developments and applications. Assists the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) and Secure Compartmented Information Facilities. Recommends future system and network enhancements to improve security and operations. ISSO/SA will provide Tier 1 and Tier 2 customer support, responding to, and tracking to completion their team member requests for support. ISSO/SA will review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of U.S. Army Europe and AFRICOM. You will play a crucial role in mission command support. Enter support requests and track issues in the designated issue management system and triage requests Experience with Virtualization, Windows, Storage, Linux, SQL, and Active Directory. Maintain Secure Compartmented Information Facility Accreditation Packages Manage user accounts through full lifecycle (approve, create, enable, PKI registration, renew, reset, decommission) Monitor systems and analyze alerts to detect incidents Perform incident response to contain threats and restore services Develops technical documentation, system architecture, and system design documentation. Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets. Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas. Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy. Install, Image, and Configure desktop workstations. Occasional on-call support. Occasional travel required. Excellent communication skills and detail oriented and organized. Experience identifying, analyzing, and resolving system problems.

Requirements

• 5 + years of related experience
• US Citizenship Required: Yes
• Experience with Virtualization, Windows, Storage, Linux, SQL, and Active Directory.
• A current IAT II Certification is required at time of hire.
• Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
• Top Secret Clearance
• BS/BA in information technology or related industry training in performing systems administration support is preferred.
• Relevant and related military or government experience performing systems administration support is desired.

Nice To Haves

• Excellent communication skills and detail oriented and organized.
• Experience identifying, analyzing, and resolving system problems.

Responsibilities

• Providing technical support and troubleshooting to network, desktop, and systems hardware and software.
• Installs, configures, tests, monitors and perform routine maintenance on operating systems, application software and systems to ensure the highest levels of systems and infrastructure availability.
• Remains current in operating systems/software analysis and technological developments and applications.
• Assists the ISSM to ensure that Risk Management Framework authorization packages are prepared and maintained in accordance with the DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) and Secure Compartmented Information Facilities.
• Recommends future system and network enhancements to improve security and operations.
• Provide Tier 1 and Tier 2 customer support, responding to, and tracking to completion their team member requests for support.
• Review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.
• Enter support requests and track issues in the designated issue management system and triage requests
• Maintain Secure Compartmented Information Facility Accreditation Packages
• Manage user accounts through full lifecycle (approve, create, enable, PKI registration, renew, reset, decommission)
• Monitor systems and analyze alerts to detect incidents
• Perform incident response to contain threats and restore services
• Develops technical documentation, system architecture, and system design documentation.
• Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets.
• Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas.
• Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy.
• Install, Image, and Configure desktop workstations.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• competitive pay
• paid time off
• full flex work weeks where possible
• variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• short and long-term disability benefits
• life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree