Information Protection Specialist

State of Montana • Helena, MT

6d • Hybrid

About The Position

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that provides application development, quality assurance and technical operations (network and desktop) services to all other Department of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens.

This position resides in the Technology Services Division (TSD) of Department of Revenue. The Information Protection Specialist is responsible for helping to ensure that the appropriate operational information protection posture is maintained for each of the department’s information systems. Duties include developing and implementing Information Protection (IP) policy and procedure; coordinating the identification, implementation, and assessment of the common information protection controls which includes ensuring employees are provisioned the necessary access to effectively execute their duties; evaluate and recommends measures for department operations to maintain required levels of information protection; review information systems security procedures; provide system documentation and user support to ensure the continuity and compliance of department business operations; evaluates real or suspected events within the agency; develops agency policies, standards, and procedures for evaluating and referring the investigation to other qualified entities, including law enforcement and; providing resolution recommendations. This position reports directly to the Chief Information Protection Officer (IPO) and does not supervise other staff.

Requirements

• Principles and practices of computer science and information systems administration
• Common best practices in information technology processes
• Information security techniques and processes; data base auditing techniques and programs
• Computer equipment and technology systems used, or likely to be used, by the department
• Disaster recovery planning and implementation
• Customer service principles and processes including customer needs assessment
• Evaluation of customer satisfaction
• Meeting quality standards for services
• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication
• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines
• Bachelor’s degree in computers, information systems, or closely related field.
• Five years of job-related work experience.

Nice To Haves

• Information security and internal controls
• Data system auditing
• Troubleshooting software and hardware
• Network administration
• Operating systems
• User support
• Business analysis
• Project management
• Certification or training in Information Protection.

Responsibilities

• Developing and implementing Information Protection (IP) policy and procedure
• Coordinating the identification, implementation, and assessment of the common information protection controls
• Ensuring employees are provisioned the necessary access to effectively execute their duties
• Evaluating and recommending measures for department operations to maintain required levels of information protection
• Reviewing information systems security procedures
• Providing system documentation and user support to ensure the continuity and compliance of department business operations
• Evaluating real or suspected events within the agency
• Developing agency policies, standards, and procedures for evaluating and referring the investigation to other qualified entities, including law enforcement
• Providing resolution recommendations

Benefits

• Health, dental, and vision care; life insurance; and long-term disability.
• Free health care for employees and eligible family member at Montana Health Centers.
• Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.
• Retirement plans- The State currently contributes 9.17%25, vested after 5 years of continuous employment.
• Paid vacation- starting at 15 days a year.
• Sick leave- 12 days a year.
• 11 holidays, including a floating holiday, which can be used any time.
• Flexible hours.
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level