Information Protection Specialist

State of Montana•Helena, MT

5d•Hybrid

About The Position

The State of Montana's Department of Revenue, Technology Services Division (TSD), is seeking an Information Protection Specialist. This role is crucial for maintaining the appropriate operational information protection posture for the department's information systems. The specialist will be responsible for developing and implementing Information Protection (IP) policy and procedure, coordinating the identification, implementation, and assessment of common information protection controls, and ensuring employees have the necessary access to perform their duties. The position involves evaluating and recommending measures to maintain required levels of information protection, reviewing information systems security procedures, providing system documentation and user support, evaluating security events, and developing policies for investigating and referring incidents. This position reports directly to the Chief Information Protection Officer (IPO) and does not supervise staff.

Requirements

Principles and practices of computer science and information systems administration
Common best practices in information technology processes
Information security techniques and processes; data base auditing techniques and programs
Computer equipment and technology systems used, or likely to be used, by the department
Disaster recovery planning and implementation
Customer service principles and processes including customer needs assessment
Evaluation of customer satisfaction
Meeting quality standards for services
Research and analysis
Accuracy and attention to detail
Conflict resolution & customer service
Microsoft programs and other data base applications
Written, verbal, and interpersonal communication
Demonstrate self-motivation
Follow instructions
Provide timely, customer service
Handling multiple priorities under deadlines
Bachelor’s degree in computers, information systems, or closely related field.
Five years of job-related work experience.

Nice To Haves

Information security and internal controls
Data system auditing
Troubleshooting software and hardware
Network administration
Operating systems
User support
Business analysis
Project management
Certification or training in Information Protection.

Responsibilities

Developing and implementing Information Protection (IP) policy and procedure.
Coordinating the identification, implementation, and assessment of common information protection controls.
Ensuring employees are provisioned the necessary access to effectively execute their duties.
Evaluating and recommending measures for department operations to maintain required levels of information protection.
Reviewing information systems security procedures.
Providing system documentation and user support to ensure the continuity and compliance of department business operations.
Evaluating real or suspected events within the agency.
Developing agency policies, standards, and procedures for evaluating and referring the investigation to other qualified entities, including law enforcement.
Providing resolution recommendations.

Benefits

Health, dental, and vision care
Life insurance
Long-term disability
Free health care for employees and eligible family members at Montana Health Centers
Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information
Retirement plans
Paid vacation
Sick leave
11 holidays, including a floating holiday
Flexible hours
Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.