Information Management Specialist

N4 SolutionsWashington, DC
Onsite

About The Position

N4 Solutions, LLC offers our public and private sector clients the collective intellectual knowledge, expertise, and experience of our company and associates to help our customers evaluate, collaborate, innovate, and create business, technology, and scientific solutions that enable them to accomplish their mission and achieve organizational objectives. With the growth of the company, we are seeking a highly motivated and hard-working records management professional to join our team. The successful candidate will work in a high-paced and rewarding work environment.

Requirements

  • Bachelor’s degree in Information Management, Library Science, Business Administration, or related field (or equivalent experience).
  • 3+ years of experience in records management, FOIA/Privacy Act processing, or information governance.
  • Working knowledge of Federal records management principles
  • Working knowledge of FOIA and Privacy Act requirements
  • Experience with Microsoft 365 (including SharePoint)
  • Experience with Records tracking or CRM systems (e.g., Salesforce)
  • Strong analytical and problem-solving skills.
  • U.S. Citizenship.

Nice To Haves

  • Experience in a federal or regulated environment.
  • Familiarity with records retention schedules and National Archives (NARA) guidelines.
  • Experience developing scripts (e.g., PowerShell) for automation.
  • Knowledge of data governance and information lifecycle management best practices.

Responsibilities

  • Perform records management activities in accordance with federal regulations, privacy laws, and legal requirements.
  • Support the implementation and maintenance of records retention schedules, policies, and procedures.
  • Ensure proper classification, storage, retrieval, and disposition of records.
  • Assist in the development of analyses and reports related to FOIA and Privacy Act (PA) requests.
  • Manage the intake, tracking, and processing of FOIA and PA correspondence.
  • Establish and support processes to ensure timely and compliant responses to requestors in accordance with applicable policies and guidelines.
  • Maintain documentation and audit trails for FOIA/PA activities.
  • Perform technical tasks to support records and request tracking within Salesforce CRM.
  • Manage and maintain SharePoint sites, including content organization, access controls, and permissions.
  • Support governance and usage of Microsoft 365 and Salesforce platforms for records and information management.
  • Develop and execute PowerShell scripts to automate records management tasks and generate reports.
  • Compile, analyze, and maintain data for operational and compliance reporting.
  • Create and maintain indexes and structured data repositories to support efficient information retrieval.
  • Participate in the development and improvement of information management policies and governance frameworks.
  • Support standardization of processes across records management systems and tools.
  • Ensure all work products are accurate, proofread, and free of errors, omissions, and inconsistencies.
  • Maintain clear and organized documentation related to records management processes and outputs.
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