Information Management Analyst Lead

USAA•San Antonio, TX

1d•Hybrid

About The Position

USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. USAA seeks to be the #1 choice for the military community and their families. This role offers a fulfilling career where core values – honesty, integrity, loyalty, and service – define how employees treat each other and members. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Information Management Analyst Lead will identify and manage existing and emerging risks stemming from business activities and the job role, ensuring these risks are effectively identified, measured, monitored, and controlled. The role involves leveraging advanced data management knowledge to support information management practices, identifying and implementing process improvements, and leading discussions with cross-functional teams. Best practices and tools will be aligned based on business needs. The position is responsible for updating Information Asset Inventories and validating data and asset classifications. The Lead will champion and support the delivery of information in accordance with Information Governance standards and data management practices, integrating these practices into existing and emerging information technologies. This includes reviewing and validating metadata repositories and associations, improving metadata to add organizational value, and supporting Data Lineage collection for end-to-end data flow of critical data. The role also involves reviewing, validating, and recording data quality information, including rules, thresholds, and standard metrics. Development of controls to mitigate data quality risks, including plan development, rule check implementation, and monitoring results through reports and dashboards, is key. Identifying and maintaining data quality corrective action plans, and supporting compliance assessment by reviewing and documenting failures from data quality checks, are also responsibilities. Analysis of Root Causes to identify risks and opportunities to strengthen controls and reduce residual data quality risks is required. The Lead will recommend Master and Reference Data processes and procedures, create and maintain reference data, and manage the quality and maintenance of master data. Developing archiving and purging strategies and processes, and partnering with IT and Legal to ensure compliance with legal requirements for these activities, are part of the role. The position supports the compliance assessment process by identifying and escalating risks and partners with IT and other Information Management resources to define and implement Access Management strategies. The Lead will also champion Privacy initiatives through classification and analysis of sensitive data, ensuring compliance and remediation in accordance with defined policies and processes.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Data Science, Business or related field and 6 years of experience in the job offered or in a related occupation.
Project Management
Agile, Scrum, Kanban and Scrumban
Jira
ServiceNow
Data Analytics and reporting using SAS and Squirrel
Data Quality and Data Governance using Information Analyzer, Information Governance Catalog, Alation, and Bigeye
Data and BI reporting using Tableau
Mainframe data review using ISPF, IMS, and DB2
Kafka events
Customer Data Management

Responsibilities

Identify and manage existing and emerging risks that stem from business activities and the job role.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for business activities.
Leverage advance data management knowledge in support of one or many of the information management practices.
Identify and implement process improvements.
Lead discussions with cross-functional teams.
Align best practices and tools based on business needs.
Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately.
Champion and support delivery of information in accordance with Information Governance standards and data management practices.
Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies.
Review and validate metadata repository and metadata association.
Improve metadata to add additional value to the organization.
Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data.
Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.
Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.
Identify and maintain data quality corrective action plans.
Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
Analysis of Root Causes to identify existing or merging risks.
Identify opportunities to strengthen controls and reduce residual data quality risks.
Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
Create and maintain reference data in accordance to defined processes and procedures.
Manage quality and maintenance of master data as it is created.
Develop archiving and purging strategies and processes in steward capacity as needed.
Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.
Support compliance assessment process by identifying and escalating items that may be a risk to the corporation.
Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity.
Lead Privacy initiatives through classification and analysis of sensitive data.
Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward.