Information Management Analyst Lead

USAASan Antonio, TX
Remote

About The Position

USAA is seeking an Information Management Analyst Lead to identify and manage existing and emerging risks related to business activities and the job role. This role ensures risks are effectively identified, measured, monitored, and controlled, adhering to written risk and compliance policies. The lead will leverage advanced data management knowledge to support information management practices, identify process improvements, and lead cross-functional teams. They will align best practices and tools with business needs, champion Information Governance standards, and integrate Information Management practices into existing and emerging technologies. Responsibilities include updating Information Asset Inventories, reviewing metadata repositories, supporting Data Lineage collection, and managing data quality processes, including the development of controls, corrective action plans, and compliance assessments. The role also involves analyzing root causes of risks, recommending Master and Reference Data processes, managing master data quality, developing archiving and purging strategies, and partnering with IT and Legal for compliance. Additionally, the lead will define and implement Access Management strategies and lead Privacy initiatives, ensuring compliance and remediation of sensitive data.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Data Science, Business or related field and 6 years of experience in the job offered or in a related occupation.
  • Project Management
  • Agile, Scrum, Kanban and Scrumban
  • Jira
  • ServiceNow
  • Data Analytics and reporting using SAS and Squirrel
  • Data Quality and Data Governance using Information Analyzer, Information Governance Catalog, Alation, and Bigeye
  • Data and BI reporting using Tableau
  • Mainframe data review using ISPF, IMS, and DB2
  • Kafka events
  • Customer Data Management

Responsibilities

  • Identify and manage existing and emerging risks that stem from business activities and the job role.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follow written risk and compliance policies and procedures for business activities.
  • Leverage advance data management knowledge in support of one or many of the information management practices.
  • Identify and implement process improvements.
  • Lead discussions with cross-functional teams.
  • Align best practices and tools based on business needs.
  • Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately.
  • Champion and support delivery of information in accordance with Information Governance standards and data management practices.
  • Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies.
  • Review and validate metadata repository and metadata association.
  • Improve metadata to add additional value to the organization.
  • Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data.
  • Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.
  • Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.
  • Identify and maintain data quality corrective action plans.
  • Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
  • Analysis of Root Causes to identify existing or merging risks.
  • Identify opportunities to strengthen controls and reduce residual data quality risks.
  • Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
  • Create and maintain reference data in accordance to defined processes and procedures.
  • Manage quality and maintenance of master data as it is created.
  • Develop archiving and purging strategies and processes in steward capacity as needed.
  • Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.
  • Support compliance assessment process by identifying and escalating items that may be a risk to the corporation.
  • Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity.
  • Lead Privacy initiatives through classification and analysis of sensitive data.
  • Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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