Information Governance Analyst

McDermott Will & Emery•Chicago, IL

4d•Hybrid

About The Position

The Information Governance Risk and Compliance Analyst is responsible for managing Information Governance initiatives to ensure compliance with laws, regulations, and policies. This position involves understanding and maintaining policies and procedures to ensure the proper management and protection of information across the Firm. The primary focus of the Information Governance Risk and Compliance Analyst will be on work product related to Client Transfers, which includes on-boarding and off-boarding of attorneys and clients. This role will place a strong emphasis on managing electronically stored information (ESI) by maintaining a thorough working and training knowledge of the technology systems used by the Information Governance Risk and Compliance Department. The Information Governance Analyst will enforce compliance to fulfill the Firm’s ethical and regulatory requirements to manage, implement, and secure sensitive or protected data. This position will also provide input on the use of technology solutions such as workflows, integrations, and analytics. The Information Governance Analyst works under minimal supervision and relies on limited experience and judgment to plan and accomplish goals. This position will report directly to the Information Governance Manager.

Requirements

Bachelor’s degree or at least two (2) years of related work experience
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Strong written and verbal communication skills
Strong organizational skills
Ability to work under tight deadlines and prioritize responsibilities
Ability to handle and maintain confidential information

Nice To Haves

Law firm experience preferred
Document Management System (iManage or NetDocs) experience preferred
Prosperoware Milan experience preferred
ServiceNow experience preferred

Responsibilities

Understand all aspects of the Firm’s Information Governance Policy and articulate relative obligations to Firm stakeholders by working directly with attorneys, paralegals, and various staff members.
Resolve attorney and staff inquiries relating to Information Governance policies and procedures.
Coordinate the proper identification, transfer, and collection of all responsive materials relating specifically to an attorney departure, lateral acquisition, legal hold, or client transfer.
Transfer electronic records to and from the Firm’s Document Management System (iManage) and other related repositories.
Ensure electronic data and metadata are imported accurately, classified and assigned to the corresponding client/matter workspaces.
Ensure outbound (off-boarding) digital record transfers are accurately documented and classified into a repository for due diligence tracking (ServiceNow).
Develop and maintain positive working relationships with attorneys, both on-boarding and off-boarding, to aid in their transition to / from the Firm.
Using FTP server technology (Titan File), security and encryption controls (7-zip), metadata structure (Prosperoware Milan), database reporting, and critical system dependencies.
Establish client service relationships and collaboration with personnel from both Legal and Business Operations.
Assist in the development, implementation, and maintenance of best practices related to the use of technology and workflow processes.
Develop and implement information governance compliance procedures, documentation, educational materials, and a portfolio of internal controls in accordance with industry best practices.
Coordinate the implementation of appropriate security for information relating to workspaces / folders within Information Governance systems.
Special projects as assigned.