Information Desk Representative, Per Diem, Voorhees

Virtua Health • Franklin Township, NJ

1d • $18 - $24 • Onsite

About The Position

Virtua Health is hiring an on-site, per diem Information Desk Representative at its Voorhees location. The representative greets and welcomes visitors, patients, and vendors, providing excellent customer service, hospitality, and a positive experience. The role provides accurate information and directions and receives and responds to telephone inquiries. The schedule consists of varied shifts based on departmental need, totaling 20 hours per two-week pay period.

Requirements

• Two years of customer service experience.
• Strong verbal communication skills and excellent telephone etiquette.
• Excellent interpersonal skills and the ability to work as a team player.
• High school diploma or equivalent.

Responsibilities

• Use the hospital computer system to access patient registration data and direct patients and visitors to appropriate locations.
• Verify that staff members are wearing ID badges.
• Abide by and enforce visiting-hour policies and procedures.
• Communicate directions to locations and departments throughout the facility.
• Receive and respond to telephone inquiries and assist visitors with special needs.
• Greet visitors, patients, and vendors and provide courteous customer service.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under applicable state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance
• Supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED