Information & Communications Spec II - (Temporary)

State of North Carolina • 1915 Health Services Way Wake, NC

9d • Onsite

About The Position

This is a temporary position with the Department of Health and Human Services, located at 1915 Health Services Way, Raleigh, NC 27607- Wake County. The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of its employees. This role will involve moving content from legacy systems to a modern platform to enhance communications capacity, support accreditation requirements, and allow program staff to manage content efficiently. The position will coordinate and implement content migration, modernization, and ongoing web management. It will assist DPH section(s)/branch(es) in evaluating pages for migration, updating, or retirement, considering user experience, accessibility, and plain language principles. The role includes building/drafting webpages and participating in a multi-step review process with subject matter experts.

Requirements

• Bachelor’s degree in communications, public relations, public affairs, media journalism, English, or a related field from an appropriately accredited institution and two years of experience in communications, public relations, or publicity work; or an equivalent combination of education and experience.
• Strong attention to details
• Understanding of Microsoft Word and typical editor tools (bold, italics, hyperlinking)
• Experience with content management systems and web publishing tools
• Experience building and/or managing websites and working with subject matter

Nice To Haves

• Basic knowledge of Drupal is a plus!

Responsibilities

• Coordinate and implement the large volume of content migration, modernization, and ongoing web management work needed to complete and sustain this transition.
• Help DPH section(s)/branch(es) consider what pages should move, which pages need updating, and which should be retired due to HTML for better accessibility.
• Help subject matter experts think through site structure, content reading levels, and plain language, while considering best practices for user experience and accessibility.
• Build/draft webpages and work through a multi-step review process that includes site walkthrough calls/meetings with SMEs to share progress.

Benefits

• Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High-Deductible Health Plan (HDHP).
• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Career Level: Mid Level