Information Center Representative

Greenville-Spartanburg International Airport • Greer, SC

6h • $17 - $21 • Onsite

About The Position

The Information Center Representative is responsible for providing timely and efficient service and general information to the traveling public, airport tenants, and District staff. Responsibilities include answering incoming calls and text messages, greeting visitors, and maintaining the airport’s lost and found. The Information Center representative serves as front-line staff for inbound and outbound inquiries.

Requirements

• High School Diploma or GED.
• 1 year of Face-to-face customer service experience.
• Proficiency in the use of a personal computer is necessary, including skills in Microsoft Word, Excel, and Windows.
• This position requires skills in prioritization, organization, verbal communications and interpersonal relations, and the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Valid Driver’s License.

Nice To Haves

• Demonstrated Conflict Resolution experience preferred.

Responsibilities

• Answers incoming telephone lines, greets general public, responds to text messages and provides general information and assistance at the Information Center.
• Provides general assistance to visitors including but not limited to sending/receiving faxes, making copies, paging, and providing directions and wayfinding.
• Maintains records of financial transactions that occur on shift.
• Receives, logs, and secures lost and found items, replies to lost item inquiries, and documents and returns items.
• Maintains a general knowledge of airport services and amenities.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED