Informatics Training Specialist

CIBOLA GENERAL HOSPITAL CORPORATION•Grants, NM

About The Position

The Informatics Training Specialist plays a vital role in supporting the organization's clinical technology initiatives by providing education, training, and ongoing support for electronic health record (EHR) systems and other clinical applications. This position helps drive workflow consistency, user adoption, and organizational change by ensuring employees can effectively utilize technology to deliver high-quality patient care. As healthcare continues to evolve through increased reliance on technology and AI-enabled tools, the Informatics Training Specialist serves as a key resource for staff education, competency development, and system optimization across the organization.

Requirements

Associate's degree in a healthcare, information technology, education, or related field, or equivalent combination of education and experience.
Experience working in a healthcare environment.
Strong computer and technology skills.
Knowledge of Electronic Health Record (EHR) systems.
Excellent communication, presentation, and interpersonal skills.
Ability to train individuals and groups with varying levels of technical proficiency.
Strong organizational, problem-solving, and project coordination skills.

Nice To Haves

Bachelor's degree in Nursing, Healthcare Administration, Health Informatics, Information Systems, Education, or related field.
Experience with Oracle Health/Cerner or comparable EHR platforms.
Experience developing educational materials and training programs.
Clinical informatics, healthcare technology, or project management experience.
Experience supporting system implementation and adoption initiatives.
Ability to effectively educate and engage adult learners.
Understanding of clinical workflows and healthcare operations.
Strong customer service orientation and commitment to user support.
Ability to manage multiple priorities and projects simultaneously.
Analytical mindset with a focus on process improvement and optimization.
Ability to work collaboratively across departments and organizational levels.

Responsibilities

Develop, coordinate, and deliver training programs for clinical systems and EHR applications.
Provide onboarding and orientation training for new physicians, nursing staff, clinic staff, and other employees.
Offer ongoing education and support to end users to promote system proficiency and workflow efficiency.
Assist departments in identifying, evaluating, and improving clinical workflows.
Collaborate with clinical, operational, and technical teams to support the adoption of new technologies.
Partner with Oracle and internal stakeholders to troubleshoot system issues and optimize system performance.
Manage and resolve tickets related to clinical applications and user support.
Support regulatory compliance initiatives through documentation, training, and competency validation.
Participate in project planning, implementation, and change management activities.
Develop reports and tools that support clinical and operational decision-making.
Attend department meetings and provide guidance on clinical informatics initiatives.
Serve as a subject matter resource for clinical technology workflows and best practices.

Benefits

Employees and their household dependents can access any of our services at any of our facilities without the need for a co-pay.
Zero co-pay fee for all generic medications.
Medical costs are only $47 biweekly paid by the employee.
Employer covers 100% of the employee’s Dental and Vision benefits.
403b Retirement Plan with employer match up to 3.5% vested at 2 years, and Roth IRA.
Basic Life/ADD/FSA tax saving accounts for health and dependent care.
Employee Assistance Program (EAP).
Voluntary long-term disability coverage.
PTO (max rollover of 520 hours, new hires will access their PTO at 60 days).
NM Sick leave.
Holidays (6 days/year).
Gym discounts (3 local locations).
Housing Assistance & Fuel Stipend for employees residing more than 65 miles from our facility (choice between fuel stipend or temporary housing, subject to availability).
Relocation Bonus up to $5,000.
Retention Bonuses of up to $3,500 awarded every five years, starting from your fifth year as a full-time employee.
Tuition Reimbursement up to $5,250 per calendar year for approved programs.
Tuition Reimbursement up to $10,000 for master's degree or higher in leadership roles.
Reimbursement for approved and job-specific certifications (e.g., ACLS, PALS, EMT).
Compensation for each certification obtained: an additional $0.75 to your hourly rate.
Employee Referral Plan: rewards up to $2,000 to employees who refer potential applicants who are hired and successfully complete ninety (90) days of active employment in specific positions.